“Strong Leadership and Making People Safe First is an Imperative—Business Follows”

Today more than ever those leading us through crisis must have strong empathy and compassion first—business at-hand comes second. The human side of life must be addressed first to lead us out of crisis. This begins by addressing the most foundational human needs to survive. Abraham Maslow’s hierarchy of human needs defines the psychological motivational theory addressing survival—beginning with food, water, and safety—these must be achieved before other needs can be met (Maslow, 1943).

Now is the time every employer and their people need to prepare for when we can all return to work in the new norm—when it is safe for everyone to return.

Building a “scalable” business model just took on a totally new meaning and imperative. This is an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.

“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”

“As long as we have learned from our experiences, apply empathy and compassion, and ensure the safety of others first—we will continue to make progress.”


Rapid Agility—How rapidly organizations and people are able to move from a “brick and mortar organization” to a “virtual organization” is paramount to maintain stability in current COVID-19 crisis and in future uncertain times including when the next pandemic or catastrophe takes place—it is not a matter of “if” it is a matter of “when”.

Inspirational Leadership Matters—The faster an organization’s leadership and its employees can act to keep the momentum and gain stability during and after crisis—the more likely such organization will achieve a sustainable future. It all begins with having the right leadership and the right people in the right seats then a progressive future is possible. Now is the time to be thinking about whether you have the right leadership and people in the right seats moving into your “new norms”. Please be certain—this is not saying layoffs—it is saying restructuring so that you are leveraging your current bench strength and adding new leadership and talent strengths where you are weak or missing what is needed.

Gifford Thompson posits “Inspiration and leadership are inseparable. If you cannot inspire your team to achieve greatness, if you cannot inspire a group of people to follow your vision, if you cannot inspire people by your words and actions; you’re not a leader. You are an average manager at best. Inspirational leaders don’t accept ‘the way life is,’ and they are often uncomfortable if they are not living their purpose, and sharing it with the world. We were all born with unique gifts to share, but we are often thrown off track by taking a job that is safe, and has great benefits but isn’t fulfilling—we may be good at it, we may be the best at it, but it does not bring out the greatness trapped inside of us begging to come out (Thompson, 2020).”

Brandy Schade, Strengthology Leadership Consultant, shared with me during a recent conversation we were having on what competencies great managers possess. Brandy posited “the key traits to look for in a person when promoting or hiring someone into a leadership role are they:

• Motivate every single employee to act and engage employees with a compelling mission and vision.

• Have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.

• Create a culture of clear accountability.

• Build relationships that create trust, open dialogue, and full transparency; and

• Make decisions based on productivity, not politics.

All of these 5 critical traits are also competencies found within someone who has strong emotional intelligence. There is a plethora of studies that show authentic and most meaningful leaders must have strong emotional intelligence.

Brandy also shared with me a Gallop article written by Randall Beck and Jim Harter and published in the Gallop Workplace Business Journal that went into details about these five traits and when organizations measure these traits when hiring their managers, they were able to double the rate of engaged employees, and achieve on average, 147% higher earnings per share than their competition (Beck and Harter, ND).

“Companies fail to choose the candidate with the right talent for the job 82% of the time,

Gallup finds”

Motivating the Troops—What does the military have that the majority of organizations don’t have? Leaders at all levels motivating the people around them. A core leadership competency absolutely a must is the ability to quickly build rapport and trust with direct reports and all employees. This competency also happens to be a core competency of strong emotional intelligence. William Treseder is a thought leader when it comes to leadership and how to motivate others wrote a compelling article entitled “Military Secrets for Motivating Employees” that quickly points out the missing link and reasons why the military is so amazingly great at motivating their troops and what organizations can learn from the military’s success taking people from all over the world with absolutely nothing in common and—depending on the service—has between 6 and 13 weeks to mold them into a functional unit that is capable of executing complex tasks with relative precision.

Treseder posits “The magnitude of this task is difficult to grasp. It’s hard enough to get one teenaged male to do something (ask any parent), let alone dozens of them. Crammed together. Sleep-deprived. With weapons… On top of that, these young men and women are sweating or freezing for less than minimum wage. The bottom line, the Army, Navy, and Air Forces are good at motivating people because they have to be because military life is hard and you can’t pay people much. You may ask them to die, and you have to know they’ll accomplish the mission anyway.”

A common thread can be found amongst the best leaders—whether Spartan hoplite, a Japanese samurai, a Turkish Ghazi, or an American soldier—the ability to have empathy and an understanding of human nature. Napoleon demonstrated unparalleled insight into human nature when explaining the medal to his critics on how soldiers need glory, distinctions, and rewards. Treseder concurred “Things should be earned, never given. (Treseder, 2014).”

Team Engagement & Productivity—Brandy Schade, Strengthology Leadership Consultant, People who have fun and do what they do best on a daily basis are 6x as likely to be engaged. Teams that focus on strengths every day are 12.5% more productive. High levels of employee engagement increase profitability and productivity by approximately 20%.

Paul Zak wrote about “The Neuroscience of Trust”—and found that “building a culture of trust is what makes a meaningful difference. Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. (Zak, 2017).

Shifting Mindset—It is not just about what an organization wants and needs to survive vs. become extinct—it is also important to address what leadership and employees need to thrive. A relevant survey by the Federal Employee Viewpoint Survey (SEVS) used to evaluate the extent to which the Army Acquisition Workforce (AAW) employees are motivated. Here are a few of what was most important:

• Importance of their jobs and connection to their organization’s mission

• Understanding their jobs and performance feedback

• Encouragement of individual development and the importance of a healthy work-life balance

• Feeling empowered, appreciated, paid fairly, and having opportunities for growth

(Saacks, 2016).

Assessing Your Bench Strength During COVID-19 and Beyond—Virtual recruitment and virtual hiring now should be your “go-to” resources as you take a critical view of your current leadership and people and identify the gaps in strengths necessary to drive the future of your organization in the new norms.

Hiring Virtually—Leonel DeLeon, an expert in retain executive search placements, wrote an article recently entitled “Cost of Getting ‘Hiring Wrong’” and as I was reading it, I found the timeliness of his article to be even more profound because of what we are now experiencing and the entire world is dealing with during this COVID-19 pandemic.

Leonel further posits a few of the advantages of embracing virtual hiring practices, I have found are:

• Access to a larger pipeline of new talent—Global Reach with Local Touch

• Attracting a robust pipeline of more highly-qualified candidates—Breadth and Depth of Reach

• Leveraging technology, reducing time to hire, and making consistently good decisions with on-demand and live video interviews—Means Deploying Talent Much Faster Within Just A Few Days Vs. Weeks or Months.

• Enabling rapid screening of candidates and helps narrow the funnel to assess the most qualified, “best fit” candidates for each position—Finding Best Fit Faster

• Reduces the cost of hiring and increases better decision making—Mitigating the Risk of Hiring the Wrong People

According to a recent Gallup study “Bad managers cost businesses billions of dollars each year and having too many of them can bring down a company. The only defense against this problem is a good offense because when companies get these decisions wrong, nothing fixes it. Businesses that get it right, however, and hire managers based on talent will thrive and gain a significant competitive advantage (Beck and Harter, ND).

Leonel further shared in his article a recent survey from The Conference Board who have been conducting Executive surveys since 1999 shows that the world's top chief executives view the following as their Top 3 concerns in 2020:

• #1 concern is the risk of a recession (we are in a bad recession right now)

• #2 attracting and retaining talent (COVID-19 has caused organizations to layoff and freeze up combined with complete chaos especially when it comes to making hiring decisions), and lastly

• #3 competition and staying ahead of the curve while remaining relevant to their customers and employees (companies’ worst nightmare just became real)

Executives in 2020 also feel unsettled by trade uncertainty, political instability, and more intense competition from disruptive technologies (multiply this fear tenfold today as the pandemic has brought the US economy to its knees).

JPMORGAN CHASE CEO, Jamie Dimon, says he expects "a bad recession" and financial stress "similar to the global financial crisis" in the months ahead as the U.S. economy reels from the spread of the coronavirus outbreak and the lockdown measures being adopted to contain it (U.S. News & World Report, 04/06/20).

Leonel DeLeon, is the Managing Partner of Strong Tower Partners, a retain executive search, talent advisory and executive coaching firm specialized in identifying, attracting and coaching exceptional leaders to maximize organizational talent selection and talent management competencies and processes.

In conclusion, now is the time every employer and their people need to prepare for how their business will be conducted in order to thrive vs. become extinct right now and into the future as we all return to work in the new norm. The reality is organizations must build “scalable” business models and scalable hiring practices while leveraging this unprecedented time in global and U.S. history by embracing it as an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.

“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


Learn More



Believe in Your Strengths & Abilities!

Posted on November 16, 2016 at 10:25 PM

“He who believes he can and he who believes he cannot are both correct.” -Henry Ford

During career transition, we find ourselves tossed into a turbulent season called the "unknown".  If you find yourself in this season of life and career, there are a few things you can do to navigate this seasonal storm.

1) Take a few deep cleansing breaths and know, you are not alone and the sky is not falling! God has simply closed one door to open one much greater in the scope of life and career to come. So, Stop, Breathe, Think, then Take Action into your Future knowing you are going to be refined, strengthened and come out on the other side better than you ever were before. Like silver needs to be refined before it will sparkle and shine, we too, must enter the heat of life and career events and be refined to then shine for self and others.

2) Start every morning before you do anything (except possibly that cup of coffee or tea) and go outside, before it gets too hot (so that means early) and simply be "grateful"--this is your time alone to meditate, pray and set your intentions for each day in positive ways. What we intend to do becomes what we pay attention to and achieve. This becomes our daily "mindfulness" practice. Discipline yourself to do this every morning and you will see a positive difference take place in your life very quickly.

3) Begin a weekly critical reflective journal. Critically reflecting each week upon what went well this week and why? What did you do that made you feel this week went well? Then write it down. Followed by What didn't go so well this week and why? What did you do that made you feel it did not go as well as you would have liked? Then write it down. Lastly, If you could hit the "redo button" and have a "do over" What could you have done differently to have achieved a different and positive outcome? Then write it down. This should only take 15 minutes maximum. Discipline yourself to do this, you will see trends of strengths and personal achievements as well as overcoming obstacles with every week you focus, critically reflect and commit to doing this. 

4) Now Connect, Converse and Create. Connecting with others is a critical skill necessary to communicate well. Strenthening your emotional intelligence* can help you connect and move forward. Conversing with others is your ability to hold a meaningful 2-way conversation with someone. Creating an environment where there is rapport and trust and a fluid exchange of dialogue getting to the purpose of any interaction. 

5) Begin the journey, engage a coach and get started entering your new fibrant and exciting season in life and career.

*Learn how to strengthen your emotional intelligence by contacting, Coach Jane today for more information, programs and pricing designed to positively help you strengthen your EQi and transform your life and/or career and achieve your dreams!

Since the early 1990s Coach Jane has been intrigued and passionate about learning deeply about emotional intelligence and the amazing value it brings to all of us in our day-to-day lives. So, interested that her doctoral dissertation is focused on building measureable techniques that can strengthen specific EQi competencies and overall EQi score as well. She has incorporated these 15 techniques into her coaching methodolgy and most recently is offering aspiring coaches that are just as passionate about helping others through coaching become Certified in her EQi Coaching Method. If you are interested in learning more about how to become Certified in the next generation of EQi Coaching Methodology, contact Coach Jane today!

Categories: Blogger/Author: Jane Ryan, Emotional Intelligence (EQi), Careers

Post a Comment


Oops, you forgot something.


The words you entered did not match the given text. Please try again.


Reply Lisahof
12:25 AM on September 20, 2021 
ivermectin 12 mg
Reply yeezys
11:28 PM on September 19, 2021 
I enjoy you because of all your hard work on this web site. Kate loves going through internet research and it is simple to grasp why. A lot of people know all of the dynamic medium you make very important things through this website and even foster participation from others on this theme so our princess is becoming educated so much. Enjoy the rest of the year. Your performing a useful job.
Reply golden goose outlet
11:28 PM on September 19, 2021 
I precisely desired to thank you very much again. I'm not certain the things that I might have carried out in the absence of those creative concepts provided by you over such a concern. Previously it was a very intimidating case for me, however , taking note of this skilled avenue you treated that forced me to leap with fulfillment. Extremely grateful for your advice and even pray you realize what a great job you're getting into training many people thru your blog. More than likely you haven't come across all of us.
golden goose outlet
Reply kevin durant shoes
11:27 PM on September 19, 2021 
Thank you so much for giving everyone such a spectacular chance to read from this blog. It is often so lovely and as well , jam-packed with a good time for me personally and my office peers to visit your web site at a minimum thrice in one week to learn the new issues you have got. Not to mention, I am just certainly pleased for the outstanding knowledge you give. Selected 4 tips in this posting are rather the most efficient I have had.
kevin durant shoes
Reply curry 8
11:27 PM on September 19, 2021 
I precisely needed to appreciate you yet again. I am not sure the things that I would have achieved without the type of methods shown by you relating to such a question. Previously it was a very frightful issue in my circumstances, however , witnessing this professional avenue you resolved it took me to cry over gladness. Now i'm thankful for the information and sincerely hope you really know what a great job you're getting into instructing other individuals using your webblog. I am sure you have never met all of us.
curry 8
Reply lebron james shoes
11:25 PM on September 19, 2021 
My spouse and i have been now fulfilled Albert managed to carry out his web research via the precious recommendations he had out of your blog. It is now and again perplexing to simply always be releasing guidance many people could have been selling. Therefore we acknowledge we have got you to appreciate for this. The main explanations you've made, the easy website menu, the friendships you will make it easier to create - it is everything exceptional, and it is facilitating our son in addition to us consider that that subject matter is satisfying, which is unbelievably fundamental. Thanks for the whole lot!
lebron james shoes
Reply lebron james shoes
11:25 PM on September 19, 2021 
I must express thanks to the writer just for bailing me out of this circumstance. Just after researching through the internet and seeing things which were not productive, I believed my entire life was over. Existing without the solutions to the problems you've fixed by way of your blog post is a serious case, as well as the kind which may have adversely affected my entire career if I hadn't encountered your web blog. Your actual talents and kindness in playing with all the things was excellent. I don't know what I would've done if I hadn't discovered such a step like this. I can also at this point relish my future. Thanks a lot very much for your reliable and result oriented help. I will not hesitate to endorse your blog post to any individual who should receive guide on this matter.
lebron james shoes
Reply afforomia
11:17 PM on September 19, 2021 
Reply air jordans
11:16 PM on September 19, 2021 
I wish to convey my respect for your kind-heartedness supporting visitors who must have help with this particular subject matter. Your personal commitment to getting the solution up and down became amazingly informative and have in most cases helped folks like me to reach their aims. Your entire interesting help and advice indicates this much to me and even further to my peers. Thank you; from each one of us.
air jordans
Reply yeezy 350
11:16 PM on September 19, 2021 
I want to express my passion for your kindness in support of individuals who must have guidance on your idea. Your real dedication to getting the solution all-around ended up being incredibly beneficial and has specifically helped guys just like me to get to their dreams. Your new warm and helpful help denotes this much to me and even further to my office colleagues. Many thanks; from each one of us.
yeezy 350
Reply jordan 6
11:16 PM on September 19, 2021 
I precisely had to thank you very much all over again. I am not sure the things that I could possibly have followed in the absence of the entire advice shared by you concerning such question. It actually was a frightful scenario in my circumstances, but taking a look at a new skilled tactic you treated that forced me to weep with gladness. I will be happy for this guidance and even expect you recognize what an amazing job you have been doing training the others by way of a web site. Most probably you've never come across all of us.
jordan 6
Reply off white
11:15 PM on September 19, 2021 
I precisely wished to say thanks all over again. I'm not certain the things that I could possibly have carried out in the absence of those solutions shared by you relating to such a question. This has been a real traumatic circumstance for me personally, nevertheless considering this specialised way you resolved it took me to jump over fulfillment. Now i am grateful for this work and as well , wish you find out what a great job that you're undertaking educating the mediocre ones using your webblog. I know that you've never got to know all of us.
off white
Reply golden goose shoes
11:15 PM on September 19, 2021 
I intended to put you one little bit of note to say thank you again relating to the magnificent tips you've shared here. It is certainly shockingly generous with you to provide unhampered all a number of people might have offered for sale for an electronic book in order to make some profit for their own end, and in particular given that you could possibly have tried it in case you decided. These concepts as well served to become fantastic way to fully grasp that many people have similar interest similar to my very own to figure out good deal more with regards to this issue. I'm certain there are many more fun situations ahead for folks who look into your blog post.
golden goose shoes
Reply Jackhof
11:06 PM on September 19, 2021 
discount viagra canadian pharmacy
Reply Maryhof
7:40 PM on September 19, 2021 
sildenafil 100mg usa
Reply Yonhof
7:16 PM on September 19, 2021 
cialis online generic lasix pill cialis over the counter canada buy cheap viagra from india viagra online no rx
Reply KrbcChora
6:21 PM on September 19, 2021 
what is thesis writing research thesis
Reply Tedhof
1:06 PM on September 19, 2021 
best generic cialis modafinil pills india kamagra fast delivery hydroxychloroquine tablets buy online
Reply furosemide tablet
10:49 AM on September 19, 2021 
Amoxicillin With Aspirin Buy
Reply Carlhof
7:36 AM on September 19, 2021 
buy sildenafil tablets 100mg