“Strong Leadership and Making People Safe First is an Imperative—Business Follows”

Today more than ever those leading us through crisis must have strong empathy and compassion first—business at-hand comes second. The human side of life must be addressed first to lead us out of crisis. This begins by addressing the most foundational human needs to survive. Abraham Maslow’s hierarchy of human needs defines the psychological motivational theory addressing survival—beginning with food, water, and safety—these must be achieved before other needs can be met (Maslow, 1943).

Now is the time every employer and their people need to prepare for when we can all return to work in the new norm—when it is safe for everyone to return.

Building a “scalable” business model just took on a totally new meaning and imperative. This is an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.

“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”

“As long as we have learned from our experiences, apply empathy and compassion, and ensure the safety of others first—we will continue to make progress.”


Rapid Agility—How rapidly organizations and people are able to move from a “brick and mortar organization” to a “virtual organization” is paramount to maintain stability in current COVID-19 crisis and in future uncertain times including when the next pandemic or catastrophe takes place—it is not a matter of “if” it is a matter of “when”.

Inspirational Leadership Matters—The faster an organization’s leadership and its employees can act to keep the momentum and gain stability during and after crisis—the more likely such organization will achieve a sustainable future. It all begins with having the right leadership and the right people in the right seats then a progressive future is possible. Now is the time to be thinking about whether you have the right leadership and people in the right seats moving into your “new norms”. Please be certain—this is not saying layoffs—it is saying restructuring so that you are leveraging your current bench strength and adding new leadership and talent strengths where you are weak or missing what is needed.

Gifford Thompson posits “Inspiration and leadership are inseparable. If you cannot inspire your team to achieve greatness, if you cannot inspire a group of people to follow your vision, if you cannot inspire people by your words and actions; you’re not a leader. You are an average manager at best. Inspirational leaders don’t accept ‘the way life is,’ and they are often uncomfortable if they are not living their purpose, and sharing it with the world. We were all born with unique gifts to share, but we are often thrown off track by taking a job that is safe, and has great benefits but isn’t fulfilling—we may be good at it, we may be the best at it, but it does not bring out the greatness trapped inside of us begging to come out (Thompson, 2020).”

Brandy Schade, Strengthology Leadership Consultant, shared with me during a recent conversation we were having on what competencies great managers possess. Brandy posited “the key traits to look for in a person when promoting or hiring someone into a leadership role are they:

• Motivate every single employee to act and engage employees with a compelling mission and vision.

• Have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.

• Create a culture of clear accountability.

• Build relationships that create trust, open dialogue, and full transparency; and

• Make decisions based on productivity, not politics.

All of these 5 critical traits are also competencies found within someone who has strong emotional intelligence. There is a plethora of studies that show authentic and most meaningful leaders must have strong emotional intelligence.

Brandy also shared with me a Gallop article written by Randall Beck and Jim Harter and published in the Gallop Workplace Business Journal that went into details about these five traits and when organizations measure these traits when hiring their managers, they were able to double the rate of engaged employees, and achieve on average, 147% higher earnings per share than their competition (Beck and Harter, ND).

“Companies fail to choose the candidate with the right talent for the job 82% of the time,

Gallup finds”

Motivating the Troops—What does the military have that the majority of organizations don’t have? Leaders at all levels motivating the people around them. A core leadership competency absolutely a must is the ability to quickly build rapport and trust with direct reports and all employees. This competency also happens to be a core competency of strong emotional intelligence. William Treseder is a thought leader when it comes to leadership and how to motivate others wrote a compelling article entitled “Military Secrets for Motivating Employees” that quickly points out the missing link and reasons why the military is so amazingly great at motivating their troops and what organizations can learn from the military’s success taking people from all over the world with absolutely nothing in common and—depending on the service—has between 6 and 13 weeks to mold them into a functional unit that is capable of executing complex tasks with relative precision.

Treseder posits “The magnitude of this task is difficult to grasp. It’s hard enough to get one teenaged male to do something (ask any parent), let alone dozens of them. Crammed together. Sleep-deprived. With weapons… On top of that, these young men and women are sweating or freezing for less than minimum wage. The bottom line, the Army, Navy, and Air Forces are good at motivating people because they have to be because military life is hard and you can’t pay people much. You may ask them to die, and you have to know they’ll accomplish the mission anyway.”

A common thread can be found amongst the best leaders—whether Spartan hoplite, a Japanese samurai, a Turkish Ghazi, or an American soldier—the ability to have empathy and an understanding of human nature. Napoleon demonstrated unparalleled insight into human nature when explaining the medal to his critics on how soldiers need glory, distinctions, and rewards. Treseder concurred “Things should be earned, never given. (Treseder, 2014).”

Team Engagement & Productivity—Brandy Schade, Strengthology Leadership Consultant, People who have fun and do what they do best on a daily basis are 6x as likely to be engaged. Teams that focus on strengths every day are 12.5% more productive. High levels of employee engagement increase profitability and productivity by approximately 20%.

Paul Zak wrote about “The Neuroscience of Trust”—and found that “building a culture of trust is what makes a meaningful difference. Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. (Zak, 2017).

Shifting Mindset—It is not just about what an organization wants and needs to survive vs. become extinct—it is also important to address what leadership and employees need to thrive. A relevant survey by the Federal Employee Viewpoint Survey (SEVS) used to evaluate the extent to which the Army Acquisition Workforce (AAW) employees are motivated. Here are a few of what was most important:

• Importance of their jobs and connection to their organization’s mission

• Understanding their jobs and performance feedback

• Encouragement of individual development and the importance of a healthy work-life balance

• Feeling empowered, appreciated, paid fairly, and having opportunities for growth

(Saacks, 2016).

Assessing Your Bench Strength During COVID-19 and Beyond—Virtual recruitment and virtual hiring now should be your “go-to” resources as you take a critical view of your current leadership and people and identify the gaps in strengths necessary to drive the future of your organization in the new norms.

Hiring Virtually—Leonel DeLeon, an expert in retain executive search placements, wrote an article recently entitled “Cost of Getting ‘Hiring Wrong’” and as I was reading it, I found the timeliness of his article to be even more profound because of what we are now experiencing and the entire world is dealing with during this COVID-19 pandemic.

Leonel further posits a few of the advantages of embracing virtual hiring practices, I have found are:

• Access to a larger pipeline of new talent—Global Reach with Local Touch

• Attracting a robust pipeline of more highly-qualified candidates—Breadth and Depth of Reach

• Leveraging technology, reducing time to hire, and making consistently good decisions with on-demand and live video interviews—Means Deploying Talent Much Faster Within Just A Few Days Vs. Weeks or Months.

• Enabling rapid screening of candidates and helps narrow the funnel to assess the most qualified, “best fit” candidates for each position—Finding Best Fit Faster

• Reduces the cost of hiring and increases better decision making—Mitigating the Risk of Hiring the Wrong People

According to a recent Gallup study “Bad managers cost businesses billions of dollars each year and having too many of them can bring down a company. The only defense against this problem is a good offense because when companies get these decisions wrong, nothing fixes it. Businesses that get it right, however, and hire managers based on talent will thrive and gain a significant competitive advantage (Beck and Harter, ND).

Leonel further shared in his article a recent survey from The Conference Board who have been conducting Executive surveys since 1999 shows that the world's top chief executives view the following as their Top 3 concerns in 2020:

• #1 concern is the risk of a recession (we are in a bad recession right now)

• #2 attracting and retaining talent (COVID-19 has caused organizations to layoff and freeze up combined with complete chaos especially when it comes to making hiring decisions), and lastly

• #3 competition and staying ahead of the curve while remaining relevant to their customers and employees (companies’ worst nightmare just became real)

Executives in 2020 also feel unsettled by trade uncertainty, political instability, and more intense competition from disruptive technologies (multiply this fear tenfold today as the pandemic has brought the US economy to its knees).

JPMORGAN CHASE CEO, Jamie Dimon, says he expects "a bad recession" and financial stress "similar to the global financial crisis" in the months ahead as the U.S. economy reels from the spread of the coronavirus outbreak and the lockdown measures being adopted to contain it (U.S. News & World Report, 04/06/20).

Leonel DeLeon, is the Managing Partner of Strong Tower Partners, a retain executive search, talent advisory and executive coaching firm specialized in identifying, attracting and coaching exceptional leaders to maximize organizational talent selection and talent management competencies and processes.

In conclusion, now is the time every employer and their people need to prepare for how their business will be conducted in order to thrive vs. become extinct right now and into the future as we all return to work in the new norm. The reality is organizations must build “scalable” business models and scalable hiring practices while leveraging this unprecedented time in global and U.S. history by embracing it as an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.

“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


Learn More



INFOGRAPHIC: Choose AI in Business Adventure

Posted on June 17, 2019 at 7:10 PM

INFOGRAPHIC: Choose Your AI in Business Adventure

Techopedia Staff | June 17, 2019

Presented by: AltaML

Choose Your AI in Business Adventure

Categories: Notable Authors and Topics and Books to Read

Post a Comment


Oops, you forgot something.


The words you entered did not match the given text. Please try again.


Reply kd 12
4:27 PM on April 20, 2021 
My spouse and i felt now fulfilled when Albert managed to carry out his investigation by way of the ideas he received in your site. It is now and again perplexing to simply find yourself handing out hints which often men and women have been trying to sell. And we all acknowledge we need the writer to give thanks to because of that. These explanations you've made, the easy website navigation, the friendships you can help to engender - it's got most remarkable, and it's really aiding our son in addition to our family recognize that this matter is fun, and that's seriously pressing. Many thanks for all!
kd 12
Reply kyrie 5 spongebob
4:25 PM on April 20, 2021 
I have to express thanks to this writer for bailing me out of this instance. After scouting through the search engines and finding methods which were not pleasant, I believed my life was over. Being alive minus the approaches to the problems you've sorted out through this report is a crucial case, as well as the kind which could have badly affected my entire career if I hadn't encountered your site. Your own personal skills and kindness in playing with all the things was very useful. I don't know what I would've done if I had not come upon such a subject like this. I can also now relish my future. Thanks very much for your professional and sensible help. I will not hesitate to suggest your site to anyone who needs and wants care on this problem.
kyrie 5 spongebob
Reply supreme outlet
4:22 PM on April 20, 2021 
Needed to send you that tiny word just to thank you yet again with the spectacular suggestions you have featured in this article. It was really surprisingly open-handed of people like you to make without restraint all a number of us could have supplied for an e-book to help make some cash on their own, most importantly since you could possibly have tried it if you ever decided. Those smart ideas also served to become a fantastic way to know that the rest have similar zeal just like my own to grasp great deal more with regard to this problem. Certainly there are thousands of more fun instances in the future for many who look over your blog.
supreme outlet
Reply OressMef
4:22 PM on April 20, 2021 
buy cialis canada
Reply moncler
4:16 PM on April 20, 2021 
I as well as my buddies were reviewing the best strategies from your web site and then all of the sudden got a terrible suspicion I had not thanked the site owner for those tips. All of the people were definitely for that reason excited to read through them and have now pretty much been tapping into those things. Thank you for turning out to be indeed kind and also for figuring out variety of impressive ideas millions of individuals are really wanting to be informed on. My personal honest apologies for not expressing gratitude to you sooner.
Reply bape hoodie
4:15 PM on April 20, 2021 
I definitely wanted to write a note to thank you for all of the fabulous guidelines you are posting on this website. My prolonged internet research has at the end of the day been paid with sensible know-how to exchange with my neighbours. I 'd assume that most of us site visitors are really lucky to dwell in a really good website with many marvellous individuals with interesting principles. I feel really happy to have come across your entire webpage and look forward to plenty of more excellent times reading here. Thanks a lot once more for all the details.
bape hoodie
Reply curry shoes
4:14 PM on April 20, 2021 
I needed to write you this very small observation so as to thank you so much the moment again regarding the wonderful advice you've contributed in this case. It's extremely open-handed of you to convey openly what numerous people would have offered for sale for an electronic book to earn some profit for their own end, and in particular since you could have tried it in the event you wanted. The tricks additionally worked to become fantastic way to be aware that many people have the identical desire much like my personal own to know the truth a whole lot more with regards to this problem. I think there are several more enjoyable periods ahead for folks who scan through your site.
curry shoes
Reply kobe shoes
4:14 PM on April 20, 2021 
My husband and i have been quite excited when Edward could complete his analysis from the ideas he received using your weblog. It's not at all simplistic to simply always be giving for free guides which men and women might have been selling. We really acknowledge we've got the blog owner to be grateful to because of that. The illustrations you've made, the simple web site navigation, the relationships you give support to instill - it's got everything astounding, and it's making our son in addition to us recognize that the content is enjoyable, and that's pretty vital. Thanks for the whole lot!
kobe shoes
Reply chrome hearts online
4:13 PM on April 20, 2021 
Thanks a lot for giving everyone an extremely splendid chance to read in detail from this blog. It is often so nice plus stuffed with a lot of fun for me and my office co-workers to visit your website really thrice in a week to find out the newest guides you will have. And definitely, we are always happy for the terrific strategies you give. Certain 3 areas on this page are basically the very best we have had.
chrome hearts online
Reply golden goose outlet
4:03 PM on April 20, 2021 
I wanted to write you one little bit of remark to give thanks again on your lovely suggestions you have featured in this article. It was certainly seriously open-handed with you giving without restraint what exactly many of us would've made available for an ebook to earn some cash for themselves, mostly given that you might well have tried it in the event you wanted. These creative ideas also worked as the fantastic way to recognize that other people have the identical interest similar to my own to learn a great deal more with regards to this condition. I'm certain there are a lot more pleasant situations up front for individuals that view your blog.
golden goose outlet
Reply off white
3:58 PM on April 20, 2021 
I needed to compose you the little bit of note to thank you once again for these precious concepts you've discussed here. This is so shockingly generous of people like you to give unreservedly what exactly numerous people would have supplied as an e book to get some profit for themselves, notably now that you might have done it in the event you desired. Those good ideas as well served like a easy way to be certain that other people have the same eagerness similar to mine to see great deal more on the topic of this problem. I'm certain there are numerous more pleasant situations up front for folks who read your blog post.
off white
Reply yeezy 350
3:57 PM on April 20, 2021 
I truly wanted to make a small remark to express gratitude to you for these pleasant ways you are sharing on this site. My particularly long internet lookup has now been honored with beneficial information to exchange with my family and friends. I would express that most of us readers are very fortunate to dwell in a really good place with so many brilliant individuals with very helpful secrets. I feel extremely blessed to have come across the website and look forward to tons of more thrilling minutes reading here. Thanks a lot once again for all the details.
yeezy 350
Reply golden goose shoes
3:51 PM on April 20, 2021 
Thanks a lot for giving everyone a very breathtaking possiblity to discover important secrets from this website. It's usually so nice plus jam-packed with a good time for me and my office friends to visit your website nearly thrice per week to learn the fresh things you have got. And of course, I'm just usually fulfilled concerning the splendid pointers you give. Some two tips in this post are undoubtedly the most efficient I've ever had.
golden goose shoes
Reply yeezy 700
3:51 PM on April 20, 2021 
Thanks for all your work on this blog. My daughter loves doing investigation and it is easy to see why. My spouse and i learn all relating to the lively method you present very helpful guidelines via this web blog and therefore increase contribution from other individuals on that point while our princess is without a doubt learning a lot of things. Enjoy the remaining portion of the new year. You're the one performing a dazzling job.
yeezy 700
Reply supreme
3:48 PM on April 20, 2021 
A lot of thanks for all of your effort on this website. My aunt take interest in managing investigation and it is obvious why. My partner and i notice all concerning the compelling mode you render useful tips and tricks via the web site and even attract contribution from website visitors on this issue plus our child is actually discovering a great deal. Take pleasure in the rest of the year. Your carrying out a good job.
Reply jordan 11
3:42 PM on April 20, 2021 
My spouse and i felt very joyful when John could do his web research while using the precious recommendations he was given out of the web site. It's not at all simplistic just to happen to be making a gift of instructions that other people could have been selling. And we discover we've got the blog owner to appreciate because of that. The explanations you have made, the straightforward blog navigation, the relationships your site make it easier to create - it's got mostly fabulous, and it is aiding our son and us imagine that that subject is enjoyable, which is tremendously important. Many thanks for all the pieces!
jordan 11
Reply jordan retro
3:39 PM on April 20, 2021 
I and my guys ended up reviewing the excellent tips and hints found on your web page and all of a sudden came up with a horrible feeling I never expressed respect to you for them. Most of the ladies ended up warmed to read them and have certainly been tapping into those things. Appreciate your being really accommodating and then for having this kind of superb tips millions of individuals are really eager to know about. My very own sincere regret for not expressing appreciation to sooner.
jordan retro
Reply stone island outlet
3:39 PM on April 20, 2021 
I as well as my pals appeared to be studying the excellent tricks located on your site then the sudden I got a terrible feeling I never expressed respect to the website owner for those secrets. The women are actually joyful to study them and already have quite simply been taking pleasure in those things. Many thanks for getting very helpful and then for using this form of notable topics millions of individuals are really eager to be informed on. Our honest apologies for not expressing gratitude to you earlier.
stone island outlet
Reply lebron shoes
3:38 PM on April 20, 2021 
Thank you so much for providing individuals with remarkably marvellous possiblity to read from this site. It's always so sweet and also stuffed with amusement for me personally and my office colleagues to search the blog at the least thrice in one week to read the fresh items you will have. And lastly, we're at all times fascinated with the wonderful solutions you give. Selected 4 facts in this posting are ultimately the most beneficial I've ever had.
lebron shoes
Reply supreme new york
3:38 PM on April 20, 2021 
I happen to be commenting to let you be aware of what a extraordinary encounter my cousin's girl developed going through yuor web blog. She discovered lots of things, including what it's like to possess an amazing coaching heart to get many more with ease know selected tortuous things. You really surpassed readers' desires. Thank you for coming up with these precious, trustworthy, educational and even fun thoughts on your topic to Lizeth.
supreme new york