CREATING BUSINESS CONTINUITY DURING COVID-19 AND BEYOND

“Strong Leadership and Making People Safe First is an Imperative—Business Follows”

Today more than ever those leading us through crisis must have strong empathy and compassion first—business at-hand comes second. The human side of life must be addressed first to lead us out of crisis. This begins by addressing the most foundational human needs to survive. Abraham Maslow’s hierarchy of human needs defines the psychological motivational theory addressing survival—beginning with food, water, and safety—these must be achieved before other needs can be met (Maslow, 1943).


Now is the time every employer and their people need to prepare for when we can all return to work in the new norm—when it is safe for everyone to return.


Building a “scalable” business model just took on a totally new meaning and imperative. This is an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


“As long as we have learned from our experiences, apply empathy and compassion, and ensure the safety of others first—we will continue to make progress.”


BUILDING CONTINUITY THROUGH LESSONS LEARNED


Rapid Agility—How rapidly organizations and people are able to move from a “brick and mortar organization” to a “virtual organization” is paramount to maintain stability in current COVID-19 crisis and in future uncertain times including when the next pandemic or catastrophe takes place—it is not a matter of “if” it is a matter of “when”.


Inspirational Leadership Matters—The faster an organization’s leadership and its employees can act to keep the momentum and gain stability during and after crisis—the more likely such organization will achieve a sustainable future. It all begins with having the right leadership and the right people in the right seats then a progressive future is possible. Now is the time to be thinking about whether you have the right leadership and people in the right seats moving into your “new norms”. Please be certain—this is not saying layoffs—it is saying restructuring so that you are leveraging your current bench strength and adding new leadership and talent strengths where you are weak or missing what is needed.


Gifford Thompson posits “Inspiration and leadership are inseparable. If you cannot inspire your team to achieve greatness, if you cannot inspire a group of people to follow your vision, if you cannot inspire people by your words and actions; you’re not a leader. You are an average manager at best. Inspirational leaders don’t accept ‘the way life is,’ and they are often uncomfortable if they are not living their purpose, and sharing it with the world. We were all born with unique gifts to share, but we are often thrown off track by taking a job that is safe, and has great benefits but isn’t fulfilling—we may be good at it, we may be the best at it, but it does not bring out the greatness trapped inside of us begging to come out (Thompson, 2020).”


Brandy Schade, Strengthology Leadership Consultant, shared with me during a recent conversation we were having on what competencies great managers possess. Brandy posited “the key traits to look for in a person when promoting or hiring someone into a leadership role are they:


• Motivate every single employee to act and engage employees with a compelling mission and vision.

• Have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.

• Create a culture of clear accountability.

• Build relationships that create trust, open dialogue, and full transparency; and

• Make decisions based on productivity, not politics.


All of these 5 critical traits are also competencies found within someone who has strong emotional intelligence. There is a plethora of studies that show authentic and most meaningful leaders must have strong emotional intelligence.


Brandy also shared with me a Gallop article written by Randall Beck and Jim Harter and published in the Gallop Workplace Business Journal that went into details about these five traits and when organizations measure these traits when hiring their managers, they were able to double the rate of engaged employees, and achieve on average, 147% higher earnings per share than their competition (Beck and Harter, ND).


“Companies fail to choose the candidate with the right talent for the job 82% of the time,

Gallup finds”


Motivating the Troops—What does the military have that the majority of organizations don’t have? Leaders at all levels motivating the people around them. A core leadership competency absolutely a must is the ability to quickly build rapport and trust with direct reports and all employees. This competency also happens to be a core competency of strong emotional intelligence. William Treseder is a thought leader when it comes to leadership and how to motivate others wrote a compelling article entitled “Military Secrets for Motivating Employees” that quickly points out the missing link and reasons why the military is so amazingly great at motivating their troops and what organizations can learn from the military’s success taking people from all over the world with absolutely nothing in common and—depending on the service—has between 6 and 13 weeks to mold them into a functional unit that is capable of executing complex tasks with relative precision.


Treseder posits “The magnitude of this task is difficult to grasp. It’s hard enough to get one teenaged male to do something (ask any parent), let alone dozens of them. Crammed together. Sleep-deprived. With weapons… On top of that, these young men and women are sweating or freezing for less than minimum wage. The bottom line, the Army, Navy, and Air Forces are good at motivating people because they have to be because military life is hard and you can’t pay people much. You may ask them to die, and you have to know they’ll accomplish the mission anyway.”


A common thread can be found amongst the best leaders—whether Spartan hoplite, a Japanese samurai, a Turkish Ghazi, or an American soldier—the ability to have empathy and an understanding of human nature. Napoleon demonstrated unparalleled insight into human nature when explaining the medal to his critics on how soldiers need glory, distinctions, and rewards. Treseder concurred “Things should be earned, never given. (Treseder, 2014).”


Team Engagement & Productivity—Brandy Schade, Strengthology Leadership Consultant, People who have fun and do what they do best on a daily basis are 6x as likely to be engaged. Teams that focus on strengths every day are 12.5% more productive. High levels of employee engagement increase profitability and productivity by approximately 20%.


Paul Zak wrote about “The Neuroscience of Trust”—and found that “building a culture of trust is what makes a meaningful difference. Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. (Zak, 2017).


Shifting Mindset—It is not just about what an organization wants and needs to survive vs. become extinct—it is also important to address what leadership and employees need to thrive. A relevant survey by the Federal Employee Viewpoint Survey (SEVS) used to evaluate the extent to which the Army Acquisition Workforce (AAW) employees are motivated. Here are a few of what was most important:


• Importance of their jobs and connection to their organization’s mission

• Understanding their jobs and performance feedback

• Encouragement of individual development and the importance of a healthy work-life balance

• Feeling empowered, appreciated, paid fairly, and having opportunities for growth

(Saacks, 2016).


Assessing Your Bench Strength During COVID-19 and Beyond—Virtual recruitment and virtual hiring now should be your “go-to” resources as you take a critical view of your current leadership and people and identify the gaps in strengths necessary to drive the future of your organization in the new norms.


Hiring Virtually—Leonel DeLeon, an expert in retain executive search placements, wrote an article recently entitled “Cost of Getting ‘Hiring Wrong’” and as I was reading it, I found the timeliness of his article to be even more profound because of what we are now experiencing and the entire world is dealing with during this COVID-19 pandemic.

Leonel further posits a few of the advantages of embracing virtual hiring practices, I have found are:


• Access to a larger pipeline of new talent—Global Reach with Local Touch

• Attracting a robust pipeline of more highly-qualified candidates—Breadth and Depth of Reach

• Leveraging technology, reducing time to hire, and making consistently good decisions with on-demand and live video interviews—Means Deploying Talent Much Faster Within Just A Few Days Vs. Weeks or Months.

• Enabling rapid screening of candidates and helps narrow the funnel to assess the most qualified, “best fit” candidates for each position—Finding Best Fit Faster

• Reduces the cost of hiring and increases better decision making—Mitigating the Risk of Hiring the Wrong People

According to a recent Gallup study “Bad managers cost businesses billions of dollars each year and having too many of them can bring down a company. The only defense against this problem is a good offense because when companies get these decisions wrong, nothing fixes it. Businesses that get it right, however, and hire managers based on talent will thrive and gain a significant competitive advantage (Beck and Harter, ND).


Leonel further shared in his article a recent survey from The Conference Board who have been conducting Executive surveys since 1999 shows that the world's top chief executives view the following as their Top 3 concerns in 2020:


• #1 concern is the risk of a recession (we are in a bad recession right now)

• #2 attracting and retaining talent (COVID-19 has caused organizations to layoff and freeze up combined with complete chaos especially when it comes to making hiring decisions), and lastly

• #3 competition and staying ahead of the curve while remaining relevant to their customers and employees (companies’ worst nightmare just became real)


Executives in 2020 also feel unsettled by trade uncertainty, political instability, and more intense competition from disruptive technologies (multiply this fear tenfold today as the pandemic has brought the US economy to its knees).


JPMORGAN CHASE CEO, Jamie Dimon, says he expects "a bad recession" and financial stress "similar to the global financial crisis" in the months ahead as the U.S. economy reels from the spread of the coronavirus outbreak and the lockdown measures being adopted to contain it (U.S. News & World Report, 04/06/20).


Leonel DeLeon, is the Managing Partner of Strong Tower Partners, a retain executive search, talent advisory and executive coaching firm specialized in identifying, attracting and coaching exceptional leaders to maximize organizational talent selection and talent management competencies and processes.


In conclusion, now is the time every employer and their people need to prepare for how their business will be conducted in order to thrive vs. become extinct right now and into the future as we all return to work in the new norm. The reality is organizations must build “scalable” business models and scalable hiring practices while leveraging this unprecedented time in global and U.S. history by embracing it as an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


Sources:

Learn More

Blog

Blog

INFOGRAPHIC: Choose AI in Business Adventure

Posted on June 17, 2019 at 7:10 PM

INFOGRAPHIC: Choose Your AI in Business Adventure

Techopedia Staff | June 17, 2019

Presented by: AltaML


Choose Your AI in Business Adventure


Categories: Notable Authors and Topics and Books to Read

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

12078 Comments

Reply supreme
6:25 AM on January 19, 2021 
I and my buddies appeared to be looking through the excellent guidelines found on the blog while quickly I got a terrible suspicion I never thanked the site owner for those strategies. All the young men appeared to be totally excited to study all of them and have absolutely been taking pleasure in those things. Appreciation for getting quite accommodating and for going for variety of superior topics most people are really desperate to understand about. Our own sincere apologies for not expressing appreciation to earlier.
supreme http://www.supremes.us.org
Reply supreme new york
6:02 AM on January 19, 2021 
A lot of thanks for your whole work on this blog. My daughter enjoys getting into investigation and it's really obvious why. Most people learn all of the lively medium you present practical tips and hints by means of this blog and as well as encourage participation from other individuals on the concept plus our own girl is without a doubt understanding a whole lot. Take pleasure in the remaining portion of the new year. You're conducting a very good job.
supreme new york http://www.supremenewyork.us.com
Reply yeezy shoes
6:02 AM on January 19, 2021 
I intended to create you that very small word to thank you so much the moment again over the extraordinary basics you've shown at this time. It's quite shockingly open-handed of you to give freely precisely what a number of people might have offered for sale for an electronic book to help make some bucks on their own, specifically considering that you could have done it in the event you considered necessary. Those guidelines additionally served as a good way to understand that other people have the identical passion much like my personal own to realize a little more in terms of this matter. I think there are millions of more pleasant sessions up front for individuals that read carefully your blog post.
yeezy shoes http://www.yeezy-shoes.us.org
Reply supreme hoodie
6:02 AM on January 19, 2021 
I simply desired to thank you very much all over again. I am not sure the things I could possibly have accomplished in the absence of the actual creative concepts provided by you over my situation. It was before the fearsome issue in my circumstances, but understanding the very well-written fashion you solved the issue took me to weep with contentment. I'm happier for the guidance and thus have high hopes you realize what a powerful job you happen to be putting in teaching others via your websites. Most probably you've never met any of us.
supreme hoodie http://www.supremes-clothing.com
Reply offwhite
6:02 AM on January 19, 2021 
I must voice my love for your kindness giving support to men and women that should have help with the topic. Your real dedication to passing the solution around appears to be unbelievably interesting and has in most cases empowered ladies like me to arrive at their pursuits. Your amazing important help entails much to me and somewhat more to my office colleagues. Thanks a ton; from everyone of us.
offwhite http://www.offwhite.us.com
Reply golden goose outlet
6:02 AM on January 19, 2021 
I wish to show thanks to this writer just for bailing me out of this type of dilemma. Because of surfing around throughout the the web and meeting recommendations that were not helpful, I believed my entire life was gone. Living devoid of the approaches to the problems you have solved all through your good site is a crucial case, and ones that might have negatively damaged my career if I hadn't come across your web blog. That skills and kindness in touching the whole thing was very useful. I don't know what I would've done if I had not discovered such a thing like this. I am able to at this time look forward to my future. Thanks very much for this skilled and sensible guide. I won't hesitate to propose your web page to any individual who should have support on this topic.
golden goose outlet http://www.goldengooseoutletonline.us.com
Reply yeezy boost 350 v2
6:02 AM on January 19, 2021 
I have to show appreciation to this writer for bailing me out of this type of dilemma. Right after surfing throughout the search engines and getting advice which are not helpful, I thought my entire life was well over. Existing devoid of the solutions to the problems you've sorted out all through the article content is a critical case, and those which may have in a wrong way damaged my entire career if I had not encountered your web page. Your own personal ability and kindness in dealing with a lot of stuff was useful. I am not sure what I would have done if I had not discovered such a solution like this. I can now look ahead to my future. Thank you so much for this professional and sensible guide. I won't hesitate to propose your web site to anybody who will need assistance about this subject.
yeezy boost 350 v2 http://www.yeezy-v2.com
Reply tadalafil 20mg best price
6:01 AM on January 19, 2021 
tadalafil 20mg best price https://tadalafil.cleckleyfloors.com/
Reply jordan 12
6:01 AM on January 19, 2021 
I wish to express thanks to you just for rescuing me from this crisis. As a result of exploring throughout the the web and meeting ideas which were not powerful, I believed my life was well over. Being alive without the presence of answers to the issues you've solved by means of your good guide is a serious case, and the ones which might have negatively damaged my career if I hadn't noticed your web blog. Your personal competence and kindness in taking care of all areas was precious. I'm not sure what I would've done if I had not discovered such a thing like this. I can also at this time look forward to my future. Thank you very much for the impressive and amazing help. I won't be reluctant to propose your web site to anybody who requires recommendations on this matter.
jordan 12 http://www.jordan12.us.com
Reply supreme hoodie
5:05 AM on January 19, 2021 
I intended to create you one bit of note just to give thanks over again considering the amazing basics you have contributed above. This has been simply shockingly open-handed with people like you to provide unreservedly all a lot of people could possibly have offered as an e-book to earn some bucks for themselves, precisely considering the fact that you could have tried it in the event you decided. Those good tips as well worked as the great way to know that most people have similar eagerness like my very own to figure out a great deal more with reference to this issue. Certainly there are millions of more pleasurable moments up front for folks who take a look at your site.
supreme hoodie http://www.supremes-clothing.com
Reply Ycqciui
4:53 AM on January 19, 2021 
generic cialis for sale in the u.k cialis price cut cialis 20mg half
Reply a bathing ape
4:45 AM on January 19, 2021 
I have to express appreciation to you for rescuing me from such a incident. Just after scouting throughout the world wide web and coming across strategies which were not pleasant, I figured my life was well over. Existing minus the approaches to the problems you've sorted out as a result of your good posting is a crucial case, and the kind which may have in a negative way damaged my entire career if I had not discovered the website. Your good competence and kindness in playing with a lot of stuff was very helpful. I am not sure what I would have done if I hadn't encountered such a stuff like this. I am able to at this point look forward to my future. Thanks for your time very much for your skilled and effective help. I will not hesitate to propose your blog to any individual who needs to have direction on this matter.
a bathing ape http://www.bathing-ape.us
Reply kyrie 5 spongebob
4:42 AM on January 19, 2021 
I must express thanks to the writer for bailing me out of this condition. Because of researching through the the net and seeing thoughts which are not productive, I believed my entire life was over. Existing without the presence of strategies to the difficulties you have sorted out through the report is a crucial case, and the kind that would have negatively affected my entire career if I had not come across your web blog. Your main know-how and kindness in playing with the whole lot was tremendous. I am not sure what I would have done if I had not come across such a subject like this. It's possible to now look ahead to my future. Thank you so much for this skilled and result oriented guide. I won't think twice to recommend your web site to anybody who should receive direction on this topic.
kyrie 5 spongebob http://www.kyrie5spongebob.us
Reply kyrie shoes
4:27 AM on January 19, 2021 
Thank you a lot for providing individuals with such a special possiblity to read articles and blog posts from here. It is often so awesome plus jam-packed with a great time for me and my office friends to visit your site at the least thrice a week to find out the new items you have. And lastly, we are always astounded considering the striking pointers you serve. Selected 4 ideas in this posting are unquestionably the most suitable I have ever had.
kyrie shoes http://www.kyrie-7.com
Reply moncler jacket
4:04 AM on January 19, 2021 
I precisely desired to thank you so much once again. I am not sure the things I would have implemented in the absence of the type of thoughts provided by you regarding that subject matter. It seemed to be a intimidating situation in my opinion, but being able to see the specialised fashion you resolved it forced me to weep for contentment. I am grateful for the help and in addition trust you really know what an amazing job you happen to be undertaking educating others using your blog post. I am certain you have never encountered any of us.
moncler jacket http://www.monclercoat.us.com
Reply Kiahof
3:26 AM on January 19, 2021 
where to buy stromectol
Reply Direct Lenders
2:46 AM on January 19, 2021 
personal loans with low interest
Reply kyrie spongebob
2:24 AM on January 19, 2021 
I am only commenting to make you know of the fine experience my cousin's child went through using your web site. She learned too many issues, which included how it is like to possess an ideal teaching nature to make many others completely comprehend a number of problematic subject areas. You undoubtedly exceeded my expected results. Thank you for offering the warm and helpful, trustworthy, educational as well as fun tips on the topic to Julie.
kyrie spongebob http://www.kyrie5spongebob.us
Reply yeezy 500 blush
2:07 AM on January 19, 2021 
Thank you so much for giving everyone an exceptionally nice opportunity to check tips from here. It can be very nice and as well , jam-packed with a great time for me and my office peers to search your blog not less than thrice per week to find out the newest issues you will have. Of course, we are always fascinated with the unbelievable secrets served by you. Certain two tips in this post are undoubtedly the simplest we have all had.
yeezy 500 blush http://www.yeezy-500.us.com
Reply kevin durant shoes
1:44 AM on January 19, 2021 
I needed to compose you this bit of word just to say thanks yet again over the superb things you've shared on this page. It was quite shockingly generous of people like you in giving unreservedly what exactly many of us would have supplied for an e-book to get some profit for themselves, particularly since you might have done it in the event you decided. These good ideas as well acted to provide a good way to be aware that other individuals have similar keenness like my very own to figure out way more with respect to this issue. I'm certain there are some more pleasant moments ahead for individuals who start reading your site.
kevin durant shoes http://www.kevindurantshoes.us.com