“Strong Leadership and Making People Safe First is an Imperative—Business Follows”

Today more than ever those leading us through crisis must have strong empathy and compassion first—business at-hand comes second. The human side of life must be addressed first to lead us out of crisis. This begins by addressing the most foundational human needs to survive. Abraham Maslow’s hierarchy of human needs defines the psychological motivational theory addressing survival—beginning with food, water, and safety—these must be achieved before other needs can be met (Maslow, 1943).

Now is the time every employer and their people need to prepare for when we can all return to work in the new norm—when it is safe for everyone to return.

Building a “scalable” business model just took on a totally new meaning and imperative. This is an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.

“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”

“As long as we have learned from our experiences, apply empathy and compassion, and ensure the safety of others first—we will continue to make progress.”


Rapid Agility—How rapidly organizations and people are able to move from a “brick and mortar organization” to a “virtual organization” is paramount to maintain stability in current COVID-19 crisis and in future uncertain times including when the next pandemic or catastrophe takes place—it is not a matter of “if” it is a matter of “when”.

Inspirational Leadership Matters—The faster an organization’s leadership and its employees can act to keep the momentum and gain stability during and after crisis—the more likely such organization will achieve a sustainable future. It all begins with having the right leadership and the right people in the right seats then a progressive future is possible. Now is the time to be thinking about whether you have the right leadership and people in the right seats moving into your “new norms”. Please be certain—this is not saying layoffs—it is saying restructuring so that you are leveraging your current bench strength and adding new leadership and talent strengths where you are weak or missing what is needed.

Gifford Thompson posits “Inspiration and leadership are inseparable. If you cannot inspire your team to achieve greatness, if you cannot inspire a group of people to follow your vision, if you cannot inspire people by your words and actions; you’re not a leader. You are an average manager at best. Inspirational leaders don’t accept ‘the way life is,’ and they are often uncomfortable if they are not living their purpose, and sharing it with the world. We were all born with unique gifts to share, but we are often thrown off track by taking a job that is safe, and has great benefits but isn’t fulfilling—we may be good at it, we may be the best at it, but it does not bring out the greatness trapped inside of us begging to come out (Thompson, 2020).”

Brandy Schade, Strengthology Leadership Consultant, shared with me during a recent conversation we were having on what competencies great managers possess. Brandy posited “the key traits to look for in a person when promoting or hiring someone into a leadership role are they:

• Motivate every single employee to act and engage employees with a compelling mission and vision.

• Have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.

• Create a culture of clear accountability.

• Build relationships that create trust, open dialogue, and full transparency; and

• Make decisions based on productivity, not politics.

All of these 5 critical traits are also competencies found within someone who has strong emotional intelligence. There is a plethora of studies that show authentic and most meaningful leaders must have strong emotional intelligence.

Brandy also shared with me a Gallop article written by Randall Beck and Jim Harter and published in the Gallop Workplace Business Journal that went into details about these five traits and when organizations measure these traits when hiring their managers, they were able to double the rate of engaged employees, and achieve on average, 147% higher earnings per share than their competition (Beck and Harter, ND).

“Companies fail to choose the candidate with the right talent for the job 82% of the time,

Gallup finds”

Motivating the Troops—What does the military have that the majority of organizations don’t have? Leaders at all levels motivating the people around them. A core leadership competency absolutely a must is the ability to quickly build rapport and trust with direct reports and all employees. This competency also happens to be a core competency of strong emotional intelligence. William Treseder is a thought leader when it comes to leadership and how to motivate others wrote a compelling article entitled “Military Secrets for Motivating Employees” that quickly points out the missing link and reasons why the military is so amazingly great at motivating their troops and what organizations can learn from the military’s success taking people from all over the world with absolutely nothing in common and—depending on the service—has between 6 and 13 weeks to mold them into a functional unit that is capable of executing complex tasks with relative precision.

Treseder posits “The magnitude of this task is difficult to grasp. It’s hard enough to get one teenaged male to do something (ask any parent), let alone dozens of them. Crammed together. Sleep-deprived. With weapons… On top of that, these young men and women are sweating or freezing for less than minimum wage. The bottom line, the Army, Navy, and Air Forces are good at motivating people because they have to be because military life is hard and you can’t pay people much. You may ask them to die, and you have to know they’ll accomplish the mission anyway.”

A common thread can be found amongst the best leaders—whether Spartan hoplite, a Japanese samurai, a Turkish Ghazi, or an American soldier—the ability to have empathy and an understanding of human nature. Napoleon demonstrated unparalleled insight into human nature when explaining the medal to his critics on how soldiers need glory, distinctions, and rewards. Treseder concurred “Things should be earned, never given. (Treseder, 2014).”

Team Engagement & Productivity—Brandy Schade, Strengthology Leadership Consultant, People who have fun and do what they do best on a daily basis are 6x as likely to be engaged. Teams that focus on strengths every day are 12.5% more productive. High levels of employee engagement increase profitability and productivity by approximately 20%.

Paul Zak wrote about “The Neuroscience of Trust”—and found that “building a culture of trust is what makes a meaningful difference. Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. (Zak, 2017).

Shifting Mindset—It is not just about what an organization wants and needs to survive vs. become extinct—it is also important to address what leadership and employees need to thrive. A relevant survey by the Federal Employee Viewpoint Survey (SEVS) used to evaluate the extent to which the Army Acquisition Workforce (AAW) employees are motivated. Here are a few of what was most important:

• Importance of their jobs and connection to their organization’s mission

• Understanding their jobs and performance feedback

• Encouragement of individual development and the importance of a healthy work-life balance

• Feeling empowered, appreciated, paid fairly, and having opportunities for growth

(Saacks, 2016).

Assessing Your Bench Strength During COVID-19 and Beyond—Virtual recruitment and virtual hiring now should be your “go-to” resources as you take a critical view of your current leadership and people and identify the gaps in strengths necessary to drive the future of your organization in the new norms.

Hiring Virtually—Leonel DeLeon, an expert in retain executive search placements, wrote an article recently entitled “Cost of Getting ‘Hiring Wrong’” and as I was reading it, I found the timeliness of his article to be even more profound because of what we are now experiencing and the entire world is dealing with during this COVID-19 pandemic.

Leonel further posits a few of the advantages of embracing virtual hiring practices, I have found are:

• Access to a larger pipeline of new talent—Global Reach with Local Touch

• Attracting a robust pipeline of more highly-qualified candidates—Breadth and Depth of Reach

• Leveraging technology, reducing time to hire, and making consistently good decisions with on-demand and live video interviews—Means Deploying Talent Much Faster Within Just A Few Days Vs. Weeks or Months.

• Enabling rapid screening of candidates and helps narrow the funnel to assess the most qualified, “best fit” candidates for each position—Finding Best Fit Faster

• Reduces the cost of hiring and increases better decision making—Mitigating the Risk of Hiring the Wrong People

According to a recent Gallup study “Bad managers cost businesses billions of dollars each year and having too many of them can bring down a company. The only defense against this problem is a good offense because when companies get these decisions wrong, nothing fixes it. Businesses that get it right, however, and hire managers based on talent will thrive and gain a significant competitive advantage (Beck and Harter, ND).

Leonel further shared in his article a recent survey from The Conference Board who have been conducting Executive surveys since 1999 shows that the world's top chief executives view the following as their Top 3 concerns in 2020:

• #1 concern is the risk of a recession (we are in a bad recession right now)

• #2 attracting and retaining talent (COVID-19 has caused organizations to layoff and freeze up combined with complete chaos especially when it comes to making hiring decisions), and lastly

• #3 competition and staying ahead of the curve while remaining relevant to their customers and employees (companies’ worst nightmare just became real)

Executives in 2020 also feel unsettled by trade uncertainty, political instability, and more intense competition from disruptive technologies (multiply this fear tenfold today as the pandemic has brought the US economy to its knees).

JPMORGAN CHASE CEO, Jamie Dimon, says he expects "a bad recession" and financial stress "similar to the global financial crisis" in the months ahead as the U.S. economy reels from the spread of the coronavirus outbreak and the lockdown measures being adopted to contain it (U.S. News & World Report, 04/06/20).

Leonel DeLeon, is the Managing Partner of Strong Tower Partners, a retain executive search, talent advisory and executive coaching firm specialized in identifying, attracting and coaching exceptional leaders to maximize organizational talent selection and talent management competencies and processes.

In conclusion, now is the time every employer and their people need to prepare for how their business will be conducted in order to thrive vs. become extinct right now and into the future as we all return to work in the new norm. The reality is organizations must build “scalable” business models and scalable hiring practices while leveraging this unprecedented time in global and U.S. history by embracing it as an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.

“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


Learn More



Quick Start Guide to Conscious Leadership

Posted on November 24, 2019 at 3:50 PM

Categories: Notable Authors and Topics and Books to Read, Leadership

Post a Comment


Oops, you forgot something.


The words you entered did not match the given text. Please try again.


Reply grogSwa
11:28 AM on August 5, 2021 
para que sirve el viagra strongest viagra pill drugs like viagra viagra soft ’
Reply galleonfilms
11:36 AM on July 7, 2021 
mujeres nike air max 90 blanco azul rosado nike magista obra soccer reviews red october jordan 12 billig adidas ultra boost black white knight adidas superstar billig svart new york mets wool hat tattoo
Reply Lisahof
8:12 AM on July 7, 2021 
tadalafil soft tabs 20mg
Reply ypnathens
12:28 AM on July 7, 2021 
nike nfl cincinnati bengals 14 andy dalton game orange alternate jersey sale nike roshe run red black nike performance magistax finale tf billig air jordan retro 9 sort hvid red womens 2012 new nfl jerseys baltimore ravens 92 ngata breast cancer awareness dark grey jerseys nike hypervenom phantom iii ic white and red
Reply Alanhof
11:23 PM on July 6, 2021 
stromectol tadalafil cheap buy cialis 5mg canada ivermectin cream 1 stromectol generic name buy levitra 20 mg online tadalafil generic over the counter buy sildenafil tablets 100mg viagra from india where to buy viagra for women
Reply curry 6 shoes
2:46 PM on July 6, 2021 
I simply wanted to construct a simple comment to be able to express gratitude to you for some of the stunning advice you are placing on this website. My extended internet investigation has now been recognized with high-quality points to go over with my friends. I would admit that many of us visitors are quite lucky to live in a fine site with very many marvellous people with interesting principles. I feel very fortunate to have seen your website page and look forward to really more excellent minutes reading here. Thank you once again for all the details.
curry 6 shoes
Reply off white
2:46 PM on July 6, 2021 
I simply wanted to post a message so as to say thanks to you for all of the fabulous solutions you are giving on this website. My particularly long internet investigation has now been compensated with wonderful facts and techniques to exchange with my neighbours. I 'd suppose that many of us website visitors are really fortunate to dwell in a superb site with so many outstanding people with useful guidelines. I feel rather blessed to have discovered your entire webpage and look forward to plenty of more fabulous times reading here. Thanks a lot once more for all the details.
off white
Reply moncler jacket
2:46 PM on July 6, 2021 
I simply desired to say thanks again. I do not know the things I would've handled in the absence of the entire recommendations discussed by you concerning this subject matter. It previously was a real challenging scenario in my position, however , considering a expert form you resolved that made me to weep with gladness. Now i am happier for this assistance and in addition hope you really know what an amazing job you are always putting in teaching men and women all through your web page. Most likely you've never encountered all of us.
moncler jacket
Reply moncler outlet
2:45 PM on July 6, 2021 
Thanks a lot for providing individuals with such a splendid chance to read articles and blog posts from this site. It's usually so excellent plus stuffed with a great time for me and my office peers to search your site at minimum thrice in a week to find out the fresh guides you will have. Not to mention, we are at all times impressed with all the incredible secrets served by you. Some 1 areas on this page are truly the finest I've had.
moncler outlet
Reply lebron shoes
2:44 PM on July 6, 2021 
I wish to show my thanks to the writer for bailing me out of such a predicament. Because of looking out throughout the online world and getting notions that were not beneficial, I thought my life was gone. Existing without the presence of solutions to the problems you have fixed as a result of your blog post is a critical case, as well as ones which might have in a negative way damaged my career if I hadn't discovered the blog. Your own personal expertise and kindness in touching a lot of stuff was tremendous. I'm not sure what I would have done if I hadn't come upon such a point like this. I can also now relish my future. Thanks so much for this specialized and results-oriented guide. I will not hesitate to recommend your web blog to any person who would like guidance on this situation.
lebron shoes
Reply golden goose outlet
2:43 PM on July 6, 2021 
My spouse and i ended up being now comfortable when Raymond could finish off his investigation using the precious recommendations he came across from your very own blog. It's not at all simplistic just to choose to be releasing guidelines which usually people today may have been trying to sell. And we already know we have got the blog owner to appreciate because of that. The specific illustrations you've made, the simple website menu, the friendships you can assist to create - it is mostly great, and it's helping our son and us feel that that concept is cool, which is especially vital. Many thanks for all!
golden goose outlet
Reply fluffsstuffs
1:15 PM on July 6, 2021 
woman within denim šaty new era rangers cappello chelsea boot 2976 flick flack schuhe nasa iphone 6 hoesje carolina hurricanes youth jersey
Reply rydekings
1:15 PM on July 6, 2021 
vintage tea šaty wedding kansas state baseball cappello scarpa mojito gtx cocoa bullboxer stiefel damen cognac xundd hoesje iphone 6 nike elite customized mens jersey nfl san francisco 49ers alternate vapor untouchable black
Reply enfantparents
1:15 PM on July 6, 2021 
maison margiela waist zak ?erná xr pouzdro boat neck little ?erná šaty yankees 5 panel cappello brooks ghost 10 review zara weiß kitten absätze
Reply moobicent
1:15 PM on July 6, 2021 
vintage tea šaty wedding kansas state baseball cappello scarpa mojito gtx cocoa bullboxer stiefel damen cognac xundd hoesje iphone 6 nike elite customized mens jersey nfl san francisco 49ers alternate vapor untouchable black
Reply pointlesspick
1:14 PM on July 6, 2021 
san patrick wedding šaty helikon baseball berretto beckham red wing boots elephant schuhe checkerboard iphone 7 plus hoesje mens nike cleveland browns 82 ozzie newsome limited olivecamo 2017 salute to service nfl jersey
Reply Carlhof
12:11 PM on July 6, 2021 
order tadalafil online india real cialis canada albuterol online pharmacy sildenafil tabs 20mg how to get female viagra otc
Reply supreme clothing
6:34 AM on July 6, 2021 
I would like to point out my respect for your generosity giving support to persons that really need help with this particular theme. Your personal commitment to passing the message up and down appeared to be unbelievably effective and has empowered workers much like me to get to their targets. The helpful guideline indicates much a person like me and further more to my fellow workers. Many thanks; from everyone of us.
supreme clothing
Reply hermes
6:32 AM on July 6, 2021 
I am only writing to make you know what a fine experience my child developed reading through your web site. She learned several details, which include what it is like to have an incredible giving mindset to make many others very easily have an understanding of some very confusing issues. You really surpassed visitors' expectations. Thanks for coming up with such warm and friendly, trusted, informative not to mention fun thoughts on that topic to Lizeth.
Reply off white
6:31 AM on July 6, 2021 
I just wanted to develop a small message to express gratitude to you for all of the superb ideas you are sharing at this site. My considerable internet investigation has now been paid with pleasant facts and strategies to talk about with my co-workers. I would assert that we visitors actually are undoubtedly lucky to live in a fine place with very many marvellous individuals with very helpful guidelines. I feel pretty privileged to have come across your site and look forward to plenty of more awesome times reading here. Thanks once more for all the details.
off white