CREATING BUSINESS CONTINUITY DURING COVID-19 AND BEYOND

“Strong Leadership and Making People Safe First is an Imperative—Business Follows”

Today more than ever those leading us through crisis must have strong empathy and compassion first—business at-hand comes second. The human side of life must be addressed first to lead us out of crisis. This begins by addressing the most foundational human needs to survive. Abraham Maslow’s hierarchy of human needs defines the psychological motivational theory addressing survival—beginning with food, water, and safety—these must be achieved before other needs can be met (Maslow, 1943).


Now is the time every employer and their people need to prepare for when we can all return to work in the new norm—when it is safe for everyone to return.


Building a “scalable” business model just took on a totally new meaning and imperative. This is an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


“As long as we have learned from our experiences, apply empathy and compassion, and ensure the safety of others first—we will continue to make progress.”


BUILDING CONTINUITY THROUGH LESSONS LEARNED


Rapid Agility—How rapidly organizations and people are able to move from a “brick and mortar organization” to a “virtual organization” is paramount to maintain stability in current COVID-19 crisis and in future uncertain times including when the next pandemic or catastrophe takes place—it is not a matter of “if” it is a matter of “when”.


Inspirational Leadership Matters—The faster an organization’s leadership and its employees can act to keep the momentum and gain stability during and after crisis—the more likely such organization will achieve a sustainable future. It all begins with having the right leadership and the right people in the right seats then a progressive future is possible. Now is the time to be thinking about whether you have the right leadership and people in the right seats moving into your “new norms”. Please be certain—this is not saying layoffs—it is saying restructuring so that you are leveraging your current bench strength and adding new leadership and talent strengths where you are weak or missing what is needed.


Gifford Thompson posits “Inspiration and leadership are inseparable. If you cannot inspire your team to achieve greatness, if you cannot inspire a group of people to follow your vision, if you cannot inspire people by your words and actions; you’re not a leader. You are an average manager at best. Inspirational leaders don’t accept ‘the way life is,’ and they are often uncomfortable if they are not living their purpose, and sharing it with the world. We were all born with unique gifts to share, but we are often thrown off track by taking a job that is safe, and has great benefits but isn’t fulfilling—we may be good at it, we may be the best at it, but it does not bring out the greatness trapped inside of us begging to come out (Thompson, 2020).”


Brandy Schade, Strengthology Leadership Consultant, shared with me during a recent conversation we were having on what competencies great managers possess. Brandy posited “the key traits to look for in a person when promoting or hiring someone into a leadership role are they:


• Motivate every single employee to act and engage employees with a compelling mission and vision.

• Have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.

• Create a culture of clear accountability.

• Build relationships that create trust, open dialogue, and full transparency; and

• Make decisions based on productivity, not politics.


All of these 5 critical traits are also competencies found within someone who has strong emotional intelligence. There is a plethora of studies that show authentic and most meaningful leaders must have strong emotional intelligence.


Brandy also shared with me a Gallop article written by Randall Beck and Jim Harter and published in the Gallop Workplace Business Journal that went into details about these five traits and when organizations measure these traits when hiring their managers, they were able to double the rate of engaged employees, and achieve on average, 147% higher earnings per share than their competition (Beck and Harter, ND).


“Companies fail to choose the candidate with the right talent for the job 82% of the time,

Gallup finds”


Motivating the Troops—What does the military have that the majority of organizations don’t have? Leaders at all levels motivating the people around them. A core leadership competency absolutely a must is the ability to quickly build rapport and trust with direct reports and all employees. This competency also happens to be a core competency of strong emotional intelligence. William Treseder is a thought leader when it comes to leadership and how to motivate others wrote a compelling article entitled “Military Secrets for Motivating Employees” that quickly points out the missing link and reasons why the military is so amazingly great at motivating their troops and what organizations can learn from the military’s success taking people from all over the world with absolutely nothing in common and—depending on the service—has between 6 and 13 weeks to mold them into a functional unit that is capable of executing complex tasks with relative precision.


Treseder posits “The magnitude of this task is difficult to grasp. It’s hard enough to get one teenaged male to do something (ask any parent), let alone dozens of them. Crammed together. Sleep-deprived. With weapons… On top of that, these young men and women are sweating or freezing for less than minimum wage. The bottom line, the Army, Navy, and Air Forces are good at motivating people because they have to be because military life is hard and you can’t pay people much. You may ask them to die, and you have to know they’ll accomplish the mission anyway.”


A common thread can be found amongst the best leaders—whether Spartan hoplite, a Japanese samurai, a Turkish Ghazi, or an American soldier—the ability to have empathy and an understanding of human nature. Napoleon demonstrated unparalleled insight into human nature when explaining the medal to his critics on how soldiers need glory, distinctions, and rewards. Treseder concurred “Things should be earned, never given. (Treseder, 2014).”


Team Engagement & Productivity—Brandy Schade, Strengthology Leadership Consultant, People who have fun and do what they do best on a daily basis are 6x as likely to be engaged. Teams that focus on strengths every day are 12.5% more productive. High levels of employee engagement increase profitability and productivity by approximately 20%.


Paul Zak wrote about “The Neuroscience of Trust”—and found that “building a culture of trust is what makes a meaningful difference. Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. (Zak, 2017).


Shifting Mindset—It is not just about what an organization wants and needs to survive vs. become extinct—it is also important to address what leadership and employees need to thrive. A relevant survey by the Federal Employee Viewpoint Survey (SEVS) used to evaluate the extent to which the Army Acquisition Workforce (AAW) employees are motivated. Here are a few of what was most important:


• Importance of their jobs and connection to their organization’s mission

• Understanding their jobs and performance feedback

• Encouragement of individual development and the importance of a healthy work-life balance

• Feeling empowered, appreciated, paid fairly, and having opportunities for growth

(Saacks, 2016).


Assessing Your Bench Strength During COVID-19 and Beyond—Virtual recruitment and virtual hiring now should be your “go-to” resources as you take a critical view of your current leadership and people and identify the gaps in strengths necessary to drive the future of your organization in the new norms.


Hiring Virtually—Leonel DeLeon, an expert in retain executive search placements, wrote an article recently entitled “Cost of Getting ‘Hiring Wrong’” and as I was reading it, I found the timeliness of his article to be even more profound because of what we are now experiencing and the entire world is dealing with during this COVID-19 pandemic.

Leonel further posits a few of the advantages of embracing virtual hiring practices, I have found are:


• Access to a larger pipeline of new talent—Global Reach with Local Touch

• Attracting a robust pipeline of more highly-qualified candidates—Breadth and Depth of Reach

• Leveraging technology, reducing time to hire, and making consistently good decisions with on-demand and live video interviews—Means Deploying Talent Much Faster Within Just A Few Days Vs. Weeks or Months.

• Enabling rapid screening of candidates and helps narrow the funnel to assess the most qualified, “best fit” candidates for each position—Finding Best Fit Faster

• Reduces the cost of hiring and increases better decision making—Mitigating the Risk of Hiring the Wrong People

According to a recent Gallup study “Bad managers cost businesses billions of dollars each year and having too many of them can bring down a company. The only defense against this problem is a good offense because when companies get these decisions wrong, nothing fixes it. Businesses that get it right, however, and hire managers based on talent will thrive and gain a significant competitive advantage (Beck and Harter, ND).


Leonel further shared in his article a recent survey from The Conference Board who have been conducting Executive surveys since 1999 shows that the world's top chief executives view the following as their Top 3 concerns in 2020:


• #1 concern is the risk of a recession (we are in a bad recession right now)

• #2 attracting and retaining talent (COVID-19 has caused organizations to layoff and freeze up combined with complete chaos especially when it comes to making hiring decisions), and lastly

• #3 competition and staying ahead of the curve while remaining relevant to their customers and employees (companies’ worst nightmare just became real)


Executives in 2020 also feel unsettled by trade uncertainty, political instability, and more intense competition from disruptive technologies (multiply this fear tenfold today as the pandemic has brought the US economy to its knees).


JPMORGAN CHASE CEO, Jamie Dimon, says he expects "a bad recession" and financial stress "similar to the global financial crisis" in the months ahead as the U.S. economy reels from the spread of the coronavirus outbreak and the lockdown measures being adopted to contain it (U.S. News & World Report, 04/06/20).


Leonel DeLeon, is the Managing Partner of Strong Tower Partners, a retain executive search, talent advisory and executive coaching firm specialized in identifying, attracting and coaching exceptional leaders to maximize organizational talent selection and talent management competencies and processes.


In conclusion, now is the time every employer and their people need to prepare for how their business will be conducted in order to thrive vs. become extinct right now and into the future as we all return to work in the new norm. The reality is organizations must build “scalable” business models and scalable hiring practices while leveraging this unprecedented time in global and U.S. history by embracing it as an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


Sources:

Learn More

Blog

Blog

In Times of Crisis You Can Shine and Together We Can Thrive!

Posted on March 27, 2020 at 4:15 PM

So much has rapidly changed in our daily lives—it’s a surreal feeling—like something out of a Stephen King book or a bad dream that I can’t awake from—all due to the worldwide COVID-19 pandemic making its way around the world in less than 80 days.

 

It’s happened so fast, that many are still in la la land about how serious this truly is. Is this our new norm into the future?

 

My experiences in life have taught me that with every tragic experience I go through there is a silver lining—you just have to be open and look for it. For example, with everyone quarantined we are giving mother earth a much-needed respite—less carbon—less air, land and water pollution, etc.

 

There has been a ton of information coming out every day, especially about working from home. I want to help in any way I can those in all types of life and career transitions. Here are a few links (I will continue to research more for you) I recently read and pulled for you that I believe are helpful to check out related to working from home and also some companies that are actually hiring and not firing.

• Good Morning America: Here's how to keep your kids busy while working at home with the coronavirus

• BBC: Coronavirus: How to work from home, the right way

• Forbes: 3 Ways the Coronavirus May Change the Workforce

• Clark: These Companies Are Hiring During the Coronavirus Pandemic

• Healthcare: https://www.linkedin.com/feed/news/now-hiring-health-care-5161146/

I will continue to be here to support your life and career transition needs, as an expert in emotional intelligence, a career and executive coach, and through researched and relevant information to help you keep your career transition momentum, work virtually, and navigate this viral storm.

 

As always, I am honored to help you transform your lives and transition your careers while you learn to effectively work from home now and possibly in the future. Thank you for reading my blogs and connecting with me. Please stay home and healthy!

 

The world is changing, and so must you if you want to survive and thrive. Now is not the time to retract and take baby steps. Now is the time to grow, expand, and think/do bigger than you’ve ever have before! Now is the time that we connect better with others and unite with one another. It’s time to choose your destiny and get outside your comfort zone.

 

 

Do you want to make your life better? Are you struggling to land your next job—especially now during this pandemic crisis and quarantine? Do you want to improve your professional life, your interactions with your family and other people, your life balance, or your life’s purpose? Are you ready to take an inside-out approach to improving yourself and your life? Then it is time to contact me and invest in your future. My EQi-360™ coaching methodology helps you reexamine and adjust your behaviors, your motives, and how you see the world in order to change how you feel and how you interact with others. Learn how to best focus your time, define your personal mission, ignite your awesome career and build productive relationships with others.

You can reach me at:

www.linkedin.com/in/janeloyaryan

[email protected]

 

 

 

 


Categories: Blogger/Author: Jane Ryan

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

26333 Comments

Reply supreme shirt
6:08 PM on December 3, 2021 
I have to express appreciation to the writer for bailing me out of this matter. Just after looking out throughout the the net and obtaining recommendations which were not beneficial, I thought my life was gone. Existing without the presence of answers to the difficulties you've sorted out as a result of your short post is a crucial case, as well as those which could have negatively affected my career if I hadn't come across the blog. Your own talents and kindness in playing with everything was priceless. I am not sure what I would have done if I hadn't come upon such a solution like this. I am able to at this point look forward to my future. Thanks very much for this reliable and sensible help. I will not hesitate to recommend your web sites to anyone who would like guide about this matter.
supreme shirt http://www.supremeshirt.us.com
Reply hydroxychloroquine for ra
6:08 PM on December 3, 2021 
Cialis Ibuprofeno
Reply kd 12
5:15 PM on December 3, 2021 
I actually wanted to jot down a quick remark in order to say thanks to you for these magnificent advice you are sharing here. My long internet research has finally been compensated with useful strategies to go over with my family and friends. I would believe that most of us visitors actually are extremely blessed to exist in a remarkable community with so many wonderful professionals with very helpful basics. I feel truly happy to have encountered the webpages and look forward to really more fun minutes reading here. Thanks a lot again for a lot of things.
kd 12 http://www.kd12.org
Reply off white jordan 1
5:15 PM on December 3, 2021 
I'm commenting to let you be aware of of the superb discovery my friend's child experienced viewing your site. She realized several things, with the inclusion of what it is like to possess an amazing helping mindset to have men and women without hassle learn about specific advanced subject matter. You undoubtedly surpassed our expected results. Many thanks for churning out such practical, safe, edifying and cool tips about your topic to Jane.
off white jordan 1 http://www.off-whiteshoes.us.com
Reply yeezy 500 blush
5:15 PM on December 3, 2021 
I have to express my appreciation to the writer just for rescuing me from this particular crisis. As a result of researching through the the net and seeing principles which were not productive, I believed my entire life was gone. Living without the approaches to the issues you have solved by means of your good write-up is a serious case, as well as the kind which might have in a negative way affected my career if I hadn't come across your website. Your actual know-how and kindness in touching all things was important. I'm not sure what I would have done if I hadn't come across such a step like this. I can at this time relish my future. Thanks for your time very much for this reliable and results-oriented help. I won't hesitate to recommend the sites to any person who should receive tips on this area.
yeezy 500 blush http://www.yeezy-500.us.com
Reply chrome hearts
5:14 PM on December 3, 2021 
I actually wanted to write a quick word so as to express gratitude to you for all the stunning tips and tricks you are posting on this website. My particularly long internet search has finally been paid with reliable concept to share with my colleagues. I would mention that many of us website visitors are definitely fortunate to be in a really good place with so many outstanding people with beneficial tactics. I feel somewhat privileged to have used the web pages and look forward to some more thrilling moments reading here. Thanks a lot once again for a lot of things.
chrome hearts http://www.chromehearts.com.co
Reply cheap jordans
5:14 PM on December 3, 2021 
I precisely desired to say thanks once again. I do not know what I might have undertaken in the absence of the actual smart ideas provided by you over my question. It absolutely was a very hard issue in my opinion, but spending time with this well-written style you handled it made me to weep over fulfillment. I will be grateful for this guidance and even hope that you find out what a great job you're doing educating men and women with the aid of a blog. Probably you haven't got to know all of us.
cheap jordans http://www.cheap-airjordans.us.com
Reply jordan retro
5:14 PM on December 3, 2021 
Thanks for all of your work on this web page. My niece really likes getting into internet research and it's easy to see why. I learn all concerning the powerful way you present vital suggestions via the web site and therefore increase participation from visitors on that concept and our own princess is always starting to learn so much. Take pleasure in the remaining portion of the new year. You have been performing a terrific job.
jordan retro http://www.jordan-retro.us.com
Reply cheap jordans
5:13 PM on December 3, 2021 
I not to mention my pals ended up reading the good recommendations found on your website and then all of a sudden I got a terrible suspicion I had not expressed respect to you for those secrets. Most of the men are actually so very interested to study them and have in fact been making the most of these things. We appreciate you really being indeed kind and for making a decision on varieties of cool themes millions of individuals are really needing to learn about. My personal sincere apologies for not saying thanks to earlier.
cheap jordans http://www.retro-jordans.us.com
Reply moncler
5:11 PM on December 3, 2021 
I want to express appreciation to this writer just for bailing me out of this trouble. Because of looking through the internet and meeting ways which were not helpful, I believed my entire life was gone. Existing devoid of the solutions to the problems you have fixed by means of your good post is a crucial case, as well as those which might have adversely damaged my entire career if I hadn't noticed the blog. Your own personal understanding and kindness in touching a lot of things was crucial. I don't know what I would have done if I had not discovered such a stuff like this. It's possible to at this moment look forward to my future. Thanks a lot so much for the impressive and effective help. I will not think twice to recommend your site to anybody who ought to have tips on this subject matter.
moncler http://www.moncler--outlet.us.com
Reply jordan shoes
4:46 PM on December 3, 2021 
I want to point out my love for your kindness supporting persons that must have help on in this idea. Your real commitment to getting the solution across came to be exceedingly productive and has truly made associates much like me to get to their objectives. Your informative guidelines can mean a whole lot a person like me and even further to my office colleagues. Thank you; from everyone of us.
jordan shoes http://www.airjordansstore.com
Reply jordan 13
4:45 PM on December 3, 2021 
My husband and i got absolutely excited that Jordan managed to round up his investigation by way of the precious recommendations he came across through the web site. It's not at all simplistic to simply find yourself releasing key points that many some other people have been trying to sell. So we consider we need the writer to appreciate for this. The specific illustrations you made, the straightforward blog menu, the relationships your site make it possible to foster - it's got mostly amazing, and it's leading our son in addition to the family recognize that this subject matter is exciting, and that is pretty essential. Many thanks for the whole thing!
jordan 13 http://www.jordan13.us.com
Reply lebron james shoes
4:44 PM on December 3, 2021 
My husband and i were quite joyous Raymond could do his research out of the ideas he received using your site. It's not at all simplistic to just choose to be giving out information many people may have been making money from. And we all consider we've got the blog owner to thank for that. The specific explanations you have made, the simple web site navigation, the relationships you can help engender - it's many powerful, and it's really making our son and the family recognize that that issue is interesting, which is certainly tremendously indispensable. Thank you for the whole lot!
lebron james shoes http://www.lebronjames-shoes.us.com
Reply off white
4:43 PM on December 3, 2021 
I and my buddies were actually following the good helpful tips on your web page while then I had an awful suspicion I never thanked you for those techniques. All the men came as a consequence joyful to see them and now have truly been taking advantage of those things. Appreciation for genuinely considerably helpful and for choosing variety of excellent tips millions of individuals are really desirous to be informed on. My personal sincere regret for not saying thanks to earlier.
off white http://www.offwhiteoutlet.us.org
Reply adidas yeezy
4:43 PM on December 3, 2021 
I have to express my appreciation to you just for rescuing me from such a situation. After looking out throughout the world wide web and meeting thoughts that were not pleasant, I assumed my life was gone. Existing minus the answers to the problems you've solved by means of your entire article content is a critical case, as well as ones that would have adversely affected my career if I had not come across your web page. The know-how and kindness in taking care of almost everything was tremendous. I don't know what I would have done if I hadn't encountered such a subject like this. I can at this time relish my future. Thanks for your time very much for this expert and effective guide. I will not hesitate to recommend your web blog to anybody who will need guidance about this issue.
adidas yeezy http://www.yeezysadidas.us
Reply yeezy boost 350 v2
4:28 PM on December 3, 2021 
Thank you so much for giving everyone an extremely brilliant chance to read from this website. It's always very kind plus jam-packed with a great time for me personally and my office friends to visit the blog at least three times every week to find out the fresh guides you have got. And of course, I'm just actually fulfilled with the impressive suggestions you give. Selected 1 tips in this article are undoubtedly the most impressive I have had.
yeezy boost 350 v2 http://www.yeezy-shoes.us.org
Reply supreme outlet
4:26 PM on December 3, 2021 
Thank you so much for giving everyone a very splendid possiblity to read from this website. It's usually so pleasant and jam-packed with amusement for me and my office mates to search your web site at the least 3 times every week to read the latest tips you have got. And lastly, we are always motivated with all the surprising pointers you serve. Selected 3 tips in this article are without a doubt the most impressive we have all ever had.
supreme outlet http://www.supreme.us.org
Reply yeezy boost 350
4:26 PM on December 3, 2021 
Thank you so much for providing individuals with a very pleasant possiblity to read from this site. It can be very amazing and also full of a lot of fun for me personally and my office friends to visit your site a minimum of three times in one week to find out the new tips you will have. And lastly, I'm so always impressed with all the mind-boggling principles you give. Some two facts in this article are in fact the very best we have had.
yeezy boost 350 http://www.yeezy350boost.us.com
Reply Tedhof
4:18 PM on December 3, 2021 
buy lasix 100mg
Reply kd12
4:18 PM on December 3, 2021 
I happen to be writing to make you understand of the extraordinary discovery my friend's princess enjoyed browsing your site. She picked up lots of pieces, including what it's like to have an excellent teaching spirit to let men and women without problems have an understanding of chosen tricky issues. You actually did more than our own expected results. I appreciate you for presenting such helpful, trusted, revealing and in addition cool thoughts on this topic to Lizeth.
kd12 http://www.kd12.org