CREATING BUSINESS CONTINUITY DURING COVID-19 AND BEYOND

“Strong Leadership and Making People Safe First is an Imperative—Business Follows”

Today more than ever those leading us through crisis must have strong empathy and compassion first—business at-hand comes second. The human side of life must be addressed first to lead us out of crisis. This begins by addressing the most foundational human needs to survive. Abraham Maslow’s hierarchy of human needs defines the psychological motivational theory addressing survival—beginning with food, water, and safety—these must be achieved before other needs can be met (Maslow, 1943).


Now is the time every employer and their people need to prepare for when we can all return to work in the new norm—when it is safe for everyone to return.


Building a “scalable” business model just took on a totally new meaning and imperative. This is an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


“As long as we have learned from our experiences, apply empathy and compassion, and ensure the safety of others first—we will continue to make progress.”


BUILDING CONTINUITY THROUGH LESSONS LEARNED


Rapid Agility—How rapidly organizations and people are able to move from a “brick and mortar organization” to a “virtual organization” is paramount to maintain stability in current COVID-19 crisis and in future uncertain times including when the next pandemic or catastrophe takes place—it is not a matter of “if” it is a matter of “when”.


Inspirational Leadership Matters—The faster an organization’s leadership and its employees can act to keep the momentum and gain stability during and after crisis—the more likely such organization will achieve a sustainable future. It all begins with having the right leadership and the right people in the right seats then a progressive future is possible. Now is the time to be thinking about whether you have the right leadership and people in the right seats moving into your “new norms”. Please be certain—this is not saying layoffs—it is saying restructuring so that you are leveraging your current bench strength and adding new leadership and talent strengths where you are weak or missing what is needed.


Gifford Thompson posits “Inspiration and leadership are inseparable. If you cannot inspire your team to achieve greatness, if you cannot inspire a group of people to follow your vision, if you cannot inspire people by your words and actions; you’re not a leader. You are an average manager at best. Inspirational leaders don’t accept ‘the way life is,’ and they are often uncomfortable if they are not living their purpose, and sharing it with the world. We were all born with unique gifts to share, but we are often thrown off track by taking a job that is safe, and has great benefits but isn’t fulfilling—we may be good at it, we may be the best at it, but it does not bring out the greatness trapped inside of us begging to come out (Thompson, 2020).”


Brandy Schade, Strengthology Leadership Consultant, shared with me during a recent conversation we were having on what competencies great managers possess. Brandy posited “the key traits to look for in a person when promoting or hiring someone into a leadership role are they:


• Motivate every single employee to act and engage employees with a compelling mission and vision.

• Have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.

• Create a culture of clear accountability.

• Build relationships that create trust, open dialogue, and full transparency; and

• Make decisions based on productivity, not politics.


All of these 5 critical traits are also competencies found within someone who has strong emotional intelligence. There is a plethora of studies that show authentic and most meaningful leaders must have strong emotional intelligence.


Brandy also shared with me a Gallop article written by Randall Beck and Jim Harter and published in the Gallop Workplace Business Journal that went into details about these five traits and when organizations measure these traits when hiring their managers, they were able to double the rate of engaged employees, and achieve on average, 147% higher earnings per share than their competition (Beck and Harter, ND).


“Companies fail to choose the candidate with the right talent for the job 82% of the time,

Gallup finds”


Motivating the Troops—What does the military have that the majority of organizations don’t have? Leaders at all levels motivating the people around them. A core leadership competency absolutely a must is the ability to quickly build rapport and trust with direct reports and all employees. This competency also happens to be a core competency of strong emotional intelligence. William Treseder is a thought leader when it comes to leadership and how to motivate others wrote a compelling article entitled “Military Secrets for Motivating Employees” that quickly points out the missing link and reasons why the military is so amazingly great at motivating their troops and what organizations can learn from the military’s success taking people from all over the world with absolutely nothing in common and—depending on the service—has between 6 and 13 weeks to mold them into a functional unit that is capable of executing complex tasks with relative precision.


Treseder posits “The magnitude of this task is difficult to grasp. It’s hard enough to get one teenaged male to do something (ask any parent), let alone dozens of them. Crammed together. Sleep-deprived. With weapons… On top of that, these young men and women are sweating or freezing for less than minimum wage. The bottom line, the Army, Navy, and Air Forces are good at motivating people because they have to be because military life is hard and you can’t pay people much. You may ask them to die, and you have to know they’ll accomplish the mission anyway.”


A common thread can be found amongst the best leaders—whether Spartan hoplite, a Japanese samurai, a Turkish Ghazi, or an American soldier—the ability to have empathy and an understanding of human nature. Napoleon demonstrated unparalleled insight into human nature when explaining the medal to his critics on how soldiers need glory, distinctions, and rewards. Treseder concurred “Things should be earned, never given. (Treseder, 2014).”


Team Engagement & Productivity—Brandy Schade, Strengthology Leadership Consultant, People who have fun and do what they do best on a daily basis are 6x as likely to be engaged. Teams that focus on strengths every day are 12.5% more productive. High levels of employee engagement increase profitability and productivity by approximately 20%.


Paul Zak wrote about “The Neuroscience of Trust”—and found that “building a culture of trust is what makes a meaningful difference. Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. (Zak, 2017).


Shifting Mindset—It is not just about what an organization wants and needs to survive vs. become extinct—it is also important to address what leadership and employees need to thrive. A relevant survey by the Federal Employee Viewpoint Survey (SEVS) used to evaluate the extent to which the Army Acquisition Workforce (AAW) employees are motivated. Here are a few of what was most important:


• Importance of their jobs and connection to their organization’s mission

• Understanding their jobs and performance feedback

• Encouragement of individual development and the importance of a healthy work-life balance

• Feeling empowered, appreciated, paid fairly, and having opportunities for growth

(Saacks, 2016).


Assessing Your Bench Strength During COVID-19 and Beyond—Virtual recruitment and virtual hiring now should be your “go-to” resources as you take a critical view of your current leadership and people and identify the gaps in strengths necessary to drive the future of your organization in the new norms.


Hiring Virtually—Leonel DeLeon, an expert in retain executive search placements, wrote an article recently entitled “Cost of Getting ‘Hiring Wrong’” and as I was reading it, I found the timeliness of his article to be even more profound because of what we are now experiencing and the entire world is dealing with during this COVID-19 pandemic.

Leonel further posits a few of the advantages of embracing virtual hiring practices, I have found are:


• Access to a larger pipeline of new talent—Global Reach with Local Touch

• Attracting a robust pipeline of more highly-qualified candidates—Breadth and Depth of Reach

• Leveraging technology, reducing time to hire, and making consistently good decisions with on-demand and live video interviews—Means Deploying Talent Much Faster Within Just A Few Days Vs. Weeks or Months.

• Enabling rapid screening of candidates and helps narrow the funnel to assess the most qualified, “best fit” candidates for each position—Finding Best Fit Faster

• Reduces the cost of hiring and increases better decision making—Mitigating the Risk of Hiring the Wrong People

According to a recent Gallup study “Bad managers cost businesses billions of dollars each year and having too many of them can bring down a company. The only defense against this problem is a good offense because when companies get these decisions wrong, nothing fixes it. Businesses that get it right, however, and hire managers based on talent will thrive and gain a significant competitive advantage (Beck and Harter, ND).


Leonel further shared in his article a recent survey from The Conference Board who have been conducting Executive surveys since 1999 shows that the world's top chief executives view the following as their Top 3 concerns in 2020:


• #1 concern is the risk of a recession (we are in a bad recession right now)

• #2 attracting and retaining talent (COVID-19 has caused organizations to layoff and freeze up combined with complete chaos especially when it comes to making hiring decisions), and lastly

• #3 competition and staying ahead of the curve while remaining relevant to their customers and employees (companies’ worst nightmare just became real)


Executives in 2020 also feel unsettled by trade uncertainty, political instability, and more intense competition from disruptive technologies (multiply this fear tenfold today as the pandemic has brought the US economy to its knees).


JPMORGAN CHASE CEO, Jamie Dimon, says he expects "a bad recession" and financial stress "similar to the global financial crisis" in the months ahead as the U.S. economy reels from the spread of the coronavirus outbreak and the lockdown measures being adopted to contain it (U.S. News & World Report, 04/06/20).


Leonel DeLeon, is the Managing Partner of Strong Tower Partners, a retain executive search, talent advisory and executive coaching firm specialized in identifying, attracting and coaching exceptional leaders to maximize organizational talent selection and talent management competencies and processes.


In conclusion, now is the time every employer and their people need to prepare for how their business will be conducted in order to thrive vs. become extinct right now and into the future as we all return to work in the new norm. The reality is organizations must build “scalable” business models and scalable hiring practices while leveraging this unprecedented time in global and U.S. history by embracing it as an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


Sources:

Learn More

Blog

Blog

In Times of Crisis You Can Shine and Together We Can Thrive!

Posted on March 27, 2020 at 4:15 PM

So much has rapidly changed in our daily lives—it’s a surreal feeling—like something out of a Stephen King book or a bad dream that I can’t awake from—all due to the worldwide COVID-19 pandemic making its way around the world in less than 80 days.

 

It’s happened so fast, that many are still in la la land about how serious this truly is. Is this our new norm into the future?

 

My experiences in life have taught me that with every tragic experience I go through there is a silver lining—you just have to be open and look for it. For example, with everyone quarantined we are giving mother earth a much-needed respite—less carbon—less air, land and water pollution, etc.

 

There has been a ton of information coming out every day, especially about working from home. I want to help in any way I can those in all types of life and career transitions. Here are a few links (I will continue to research more for you) I recently read and pulled for you that I believe are helpful to check out related to working from home and also some companies that are actually hiring and not firing.

• Good Morning America: Here's how to keep your kids busy while working at home with the coronavirus

• BBC: Coronavirus: How to work from home, the right way

• Forbes: 3 Ways the Coronavirus May Change the Workforce

• Clark: These Companies Are Hiring During the Coronavirus Pandemic

• Healthcare: https://www.linkedin.com/feed/news/now-hiring-health-care-5161146/

I will continue to be here to support your life and career transition needs, as an expert in emotional intelligence, a career and executive coach, and through researched and relevant information to help you keep your career transition momentum, work virtually, and navigate this viral storm.

 

As always, I am honored to help you transform your lives and transition your careers while you learn to effectively work from home now and possibly in the future. Thank you for reading my blogs and connecting with me. Please stay home and healthy!

 

The world is changing, and so must you if you want to survive and thrive. Now is not the time to retract and take baby steps. Now is the time to grow, expand, and think/do bigger than you’ve ever have before! Now is the time that we connect better with others and unite with one another. It’s time to choose your destiny and get outside your comfort zone.

 

 

Do you want to make your life better? Are you struggling to land your next job—especially now during this pandemic crisis and quarantine? Do you want to improve your professional life, your interactions with your family and other people, your life balance, or your life’s purpose? Are you ready to take an inside-out approach to improving yourself and your life? Then it is time to contact me and invest in your future. My EQi-360™ coaching methodology helps you reexamine and adjust your behaviors, your motives, and how you see the world in order to change how you feel and how you interact with others. Learn how to best focus your time, define your personal mission, ignite your awesome career and build productive relationships with others.

You can reach me at:

www.linkedin.com/in/janeloyaryan

[email protected]

 

 

 

 


Categories: Blogger/Author: Jane Ryan

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

37108 Comments

Reply audiamorous
11:25 PM on May 23, 2022 
new white nike shox cheap jordan knit hat chart valentino dsw split shot oakley long heel red bottom shoes big face lakers shorts
audiamorous http://www.audiamorous.net/
Reply jordan shoes
5:18 PM on May 23, 2022 
I simply desired to thank you very much once more. I'm not certain the things that I would have tried without these suggestions provided by you regarding such a problem. It had been a depressing dilemma for me, however , witnessing the professional style you solved the issue made me to leap over fulfillment. Now i'm grateful for your work and even sincerely hope you are aware of an amazing job you are always putting in educating the others through your webblog. I'm certain you have never met all of us.
jordan shoes http://www.jordan13.us.com
Reply moncler outlet
5:08 PM on May 23, 2022 
I needed to send you the little bit of remark to say thank you the moment again relating to the great tips you've shown on this page. It was certainly shockingly open-handed of people like you to deliver unhampered what a number of us would have made available for an ebook to generate some money for themselves, especially given that you might well have done it in case you desired. These points also acted to be the easy way to fully grasp that the rest have a similar eagerness just like mine to see more with reference to this matter. I'm certain there are a lot more pleasant opportunities ahead for individuals who discover your website.
moncler outlet http://www.moncler--outlet.us.com
Reply golden goose sneakers
4:06 PM on May 23, 2022 
I enjoy you because of all of the efforts on this web page. Betty loves working on research and it is obvious why. Most people learn all regarding the dynamic medium you make useful strategies on your web site and boost response from other individuals on the issue so my girl has always been discovering a lot of things. Have fun with the rest of the year. You are always carrying out a glorious job.
golden goose sneakers http://www.golden-gooses.com
Reply birkin bag
4:06 PM on May 23, 2022 
I must show thanks to this writer just for rescuing me from this problem. After researching throughout the search engines and obtaining suggestions which are not beneficial, I was thinking my entire life was done. Living minus the solutions to the issues you've sorted out all through your entire write-up is a serious case, and the ones which could have in a negative way damaged my career if I had not noticed your site. Your actual expertise and kindness in taking care of all the details was helpful. I don't know what I would've done if I had not come upon such a subject like this. It's possible to at this point look ahead to my future. Thanks a lot very much for the reliable and results-oriented guide. I will not be reluctant to suggest your site to any person who should get guidance on this topic.
birkin bag http://www.birkinbag.us.com
Reply yeezy boost 350 v2
4:06 PM on May 23, 2022 
I enjoy you because of all of the effort on this web page. Debby delights in making time for investigations and it is easy to understand why. My partner and i learn all of the lively way you render efficient tips through the web blog and therefore welcome contribution from other people on the area of interest while our own child is actually discovering so much. Take advantage of the rest of the year. You're carrying out a tremendous job.
yeezy boost 350 v2 http://www.yeezy-shoes.us.org
Reply off white shoes
4:06 PM on May 23, 2022 
I enjoy you because of your own effort on this site. My daughter loves going through research and it's obvious why. We know all of the dynamic ways you make powerful tips and tricks by means of your website and therefore encourage participation from visitors about this subject matter and our girl is really starting to learn so much. Have fun with the rest of the year. Your carrying out a tremendous job.
off white shoes http://www.off-whiteshoes.us.com
Reply curry 7 shoes
4:06 PM on May 23, 2022 
I simply wished to thank you very much once more. I'm not certain the things that I could possibly have achieved in the absence of the secrets provided by you concerning my subject matter. Certainly was the distressing crisis in my view, however , encountering this skilled avenue you treated it made me to cry for happiness. I am thankful for this work and pray you find out what a powerful job you're providing instructing other individuals with the aid of your web site. Most probably you have never got to know any of us.
curry 7 shoes http://www.curry7shoes.us
Reply nike kyrie 7
4:05 PM on May 23, 2022 
I intended to create you the little note to be able to thank you so much over again relating to the beautiful tips you have documented on this page. It has been really tremendously generous with people like you to supply unhampered just what a few individuals would've offered for sale for an e-book in making some money for themselves, especially now that you could have done it if you desired. These guidelines additionally served to become easy way to comprehend many people have a similar fervor just as my very own to figure out many more when it comes to this problem. I think there are millions of more pleasurable opportunities in the future for individuals who discover your blog.
nike kyrie 7 http://www.kyrie-7.com
Reply stephen curry shoes
4:03 PM on May 23, 2022 
I am glad for writing to make you be aware of what a outstanding discovery my wife's daughter developed visiting yuor web blog. She came to find some details, most notably what it is like to possess a great teaching character to make many more really easily have an understanding of a number of impossible matters. You actually did more than our own expected results. Many thanks for producing the useful, trusted, revealing not to mention fun guidance on this topic to Sandra.
stephen curry shoes http://www.stephcurryshoes.com
Reply Lisahof
2:34 PM on May 23, 2022 
legit online pharmacy
Reply Maryhof
12:54 PM on May 23, 2022 
augmentin 500 coupon
Reply bape outlet
8:55 AM on May 23, 2022 
I enjoy you because of all your valuable efforts on this website. Gloria delights in managing research and it's really easy to see why. Most of us notice all about the powerful mode you deliver informative tricks by means of your web site and in addition inspire response from website visitors about this subject so our own child is actually starting to learn a lot of things. Enjoy the remaining portion of the new year. Your carrying out a fabulous job.
bape outlet http://www.bapesonline.com
Reply nike dunks
7:57 AM on May 23, 2022 
I want to express my appreciation to this writer just for rescuing me from this particular situation. Because of exploring through the world-wide-web and finding advice which are not helpful, I believed my life was over. Being alive without the presence of approaches to the difficulties you have solved as a result of your article is a crucial case, and those which might have in a wrong way affected my career if I had not come across your web page. Your own personal training and kindness in playing with all the things was tremendous. I don't know what I would've done if I hadn't discovered such a subject like this. I'm able to now relish my future. Thanks so much for this specialized and sensible guide. I will not hesitate to propose your web page to anybody who should get care on this topic.
nike dunks http://www.sbdunk.us
Reply off white
4:11 AM on May 23, 2022 
I actually wanted to compose a quick message to express gratitude to you for the nice information you are giving out on this website. My rather long internet look up has finally been honored with reliable information to talk about with my visitors. I 'd assume that many of us site visitors are undeniably lucky to dwell in a fantastic community with very many outstanding people with interesting methods. I feel rather happy to have come across your entire website page and look forward to plenty of more excellent times reading here. Thanks once again for a lot of things.
off white http://www.offwhitehoodies.us
Reply Miahof
3:59 AM on May 23, 2022 
clomid for sale in mexico
Reply seblod
12:06 AM on May 23, 2022 
air jordan berretto bianca light green shoes gold aquazzura absätze iphone x tiger hoesje game mens joel heath red alternate jersey nfl nike houston texans 93 tommy hilfiger bia?y torba
seblod https://www.seblod.net/
Reply Janehof
10:23 PM on May 22, 2022 
stromectol price us
Reply edu-dip
8:49 PM on May 22, 2022 
plain white flip flops globe motley mitte skate schuhe wit apple iphone 8 plus hoesje juju jersey mens puma szary plecak silicone cover for oneplus 5t
edu-dip https://demo.edu-dip.com/
Reply hikamagrarx
8:49 PM on May 22, 2022 
lace up black bootie gola orchid rainbow weiß ted baker phone hoesje nike giovani bernard womens white limited jersey 25 nfl road cincinnati bengals chain detail turn lock torba note 5 keyboard case
hikamagrarx https://demo.hikamagrarx.com/