CREATING BUSINESS CONTINUITY DURING COVID-19 AND BEYOND

“Strong Leadership and Making People Safe First is an Imperative—Business Follows”

Today more than ever those leading us through crisis must have strong empathy and compassion first—business at-hand comes second. The human side of life must be addressed first to lead us out of crisis. This begins by addressing the most foundational human needs to survive. Abraham Maslow’s hierarchy of human needs defines the psychological motivational theory addressing survival—beginning with food, water, and safety—these must be achieved before other needs can be met (Maslow, 1943).


Now is the time every employer and their people need to prepare for when we can all return to work in the new norm—when it is safe for everyone to return.


Building a “scalable” business model just took on a totally new meaning and imperative. This is an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


“As long as we have learned from our experiences, apply empathy and compassion, and ensure the safety of others first—we will continue to make progress.”


BUILDING CONTINUITY THROUGH LESSONS LEARNED


Rapid Agility—How rapidly organizations and people are able to move from a “brick and mortar organization” to a “virtual organization” is paramount to maintain stability in current COVID-19 crisis and in future uncertain times including when the next pandemic or catastrophe takes place—it is not a matter of “if” it is a matter of “when”.


Inspirational Leadership Matters—The faster an organization’s leadership and its employees can act to keep the momentum and gain stability during and after crisis—the more likely such organization will achieve a sustainable future. It all begins with having the right leadership and the right people in the right seats then a progressive future is possible. Now is the time to be thinking about whether you have the right leadership and people in the right seats moving into your “new norms”. Please be certain—this is not saying layoffs—it is saying restructuring so that you are leveraging your current bench strength and adding new leadership and talent strengths where you are weak or missing what is needed.


Gifford Thompson posits “Inspiration and leadership are inseparable. If you cannot inspire your team to achieve greatness, if you cannot inspire a group of people to follow your vision, if you cannot inspire people by your words and actions; you’re not a leader. You are an average manager at best. Inspirational leaders don’t accept ‘the way life is,’ and they are often uncomfortable if they are not living their purpose, and sharing it with the world. We were all born with unique gifts to share, but we are often thrown off track by taking a job that is safe, and has great benefits but isn’t fulfilling—we may be good at it, we may be the best at it, but it does not bring out the greatness trapped inside of us begging to come out (Thompson, 2020).”


Brandy Schade, Strengthology Leadership Consultant, shared with me during a recent conversation we were having on what competencies great managers possess. Brandy posited “the key traits to look for in a person when promoting or hiring someone into a leadership role are they:


• Motivate every single employee to act and engage employees with a compelling mission and vision.

• Have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.

• Create a culture of clear accountability.

• Build relationships that create trust, open dialogue, and full transparency; and

• Make decisions based on productivity, not politics.


All of these 5 critical traits are also competencies found within someone who has strong emotional intelligence. There is a plethora of studies that show authentic and most meaningful leaders must have strong emotional intelligence.


Brandy also shared with me a Gallop article written by Randall Beck and Jim Harter and published in the Gallop Workplace Business Journal that went into details about these five traits and when organizations measure these traits when hiring their managers, they were able to double the rate of engaged employees, and achieve on average, 147% higher earnings per share than their competition (Beck and Harter, ND).


“Companies fail to choose the candidate with the right talent for the job 82% of the time,

Gallup finds”


Motivating the Troops—What does the military have that the majority of organizations don’t have? Leaders at all levels motivating the people around them. A core leadership competency absolutely a must is the ability to quickly build rapport and trust with direct reports and all employees. This competency also happens to be a core competency of strong emotional intelligence. William Treseder is a thought leader when it comes to leadership and how to motivate others wrote a compelling article entitled “Military Secrets for Motivating Employees” that quickly points out the missing link and reasons why the military is so amazingly great at motivating their troops and what organizations can learn from the military’s success taking people from all over the world with absolutely nothing in common and—depending on the service—has between 6 and 13 weeks to mold them into a functional unit that is capable of executing complex tasks with relative precision.


Treseder posits “The magnitude of this task is difficult to grasp. It’s hard enough to get one teenaged male to do something (ask any parent), let alone dozens of them. Crammed together. Sleep-deprived. With weapons… On top of that, these young men and women are sweating or freezing for less than minimum wage. The bottom line, the Army, Navy, and Air Forces are good at motivating people because they have to be because military life is hard and you can’t pay people much. You may ask them to die, and you have to know they’ll accomplish the mission anyway.”


A common thread can be found amongst the best leaders—whether Spartan hoplite, a Japanese samurai, a Turkish Ghazi, or an American soldier—the ability to have empathy and an understanding of human nature. Napoleon demonstrated unparalleled insight into human nature when explaining the medal to his critics on how soldiers need glory, distinctions, and rewards. Treseder concurred “Things should be earned, never given. (Treseder, 2014).”


Team Engagement & Productivity—Brandy Schade, Strengthology Leadership Consultant, People who have fun and do what they do best on a daily basis are 6x as likely to be engaged. Teams that focus on strengths every day are 12.5% more productive. High levels of employee engagement increase profitability and productivity by approximately 20%.


Paul Zak wrote about “The Neuroscience of Trust”—and found that “building a culture of trust is what makes a meaningful difference. Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. (Zak, 2017).


Shifting Mindset—It is not just about what an organization wants and needs to survive vs. become extinct—it is also important to address what leadership and employees need to thrive. A relevant survey by the Federal Employee Viewpoint Survey (SEVS) used to evaluate the extent to which the Army Acquisition Workforce (AAW) employees are motivated. Here are a few of what was most important:


• Importance of their jobs and connection to their organization’s mission

• Understanding their jobs and performance feedback

• Encouragement of individual development and the importance of a healthy work-life balance

• Feeling empowered, appreciated, paid fairly, and having opportunities for growth

(Saacks, 2016).


Assessing Your Bench Strength During COVID-19 and Beyond—Virtual recruitment and virtual hiring now should be your “go-to” resources as you take a critical view of your current leadership and people and identify the gaps in strengths necessary to drive the future of your organization in the new norms.


Hiring Virtually—Leonel DeLeon, an expert in retain executive search placements, wrote an article recently entitled “Cost of Getting ‘Hiring Wrong’” and as I was reading it, I found the timeliness of his article to be even more profound because of what we are now experiencing and the entire world is dealing with during this COVID-19 pandemic.

Leonel further posits a few of the advantages of embracing virtual hiring practices, I have found are:


• Access to a larger pipeline of new talent—Global Reach with Local Touch

• Attracting a robust pipeline of more highly-qualified candidates—Breadth and Depth of Reach

• Leveraging technology, reducing time to hire, and making consistently good decisions with on-demand and live video interviews—Means Deploying Talent Much Faster Within Just A Few Days Vs. Weeks or Months.

• Enabling rapid screening of candidates and helps narrow the funnel to assess the most qualified, “best fit” candidates for each position—Finding Best Fit Faster

• Reduces the cost of hiring and increases better decision making—Mitigating the Risk of Hiring the Wrong People

According to a recent Gallup study “Bad managers cost businesses billions of dollars each year and having too many of them can bring down a company. The only defense against this problem is a good offense because when companies get these decisions wrong, nothing fixes it. Businesses that get it right, however, and hire managers based on talent will thrive and gain a significant competitive advantage (Beck and Harter, ND).


Leonel further shared in his article a recent survey from The Conference Board who have been conducting Executive surveys since 1999 shows that the world's top chief executives view the following as their Top 3 concerns in 2020:


• #1 concern is the risk of a recession (we are in a bad recession right now)

• #2 attracting and retaining talent (COVID-19 has caused organizations to layoff and freeze up combined with complete chaos especially when it comes to making hiring decisions), and lastly

• #3 competition and staying ahead of the curve while remaining relevant to their customers and employees (companies’ worst nightmare just became real)


Executives in 2020 also feel unsettled by trade uncertainty, political instability, and more intense competition from disruptive technologies (multiply this fear tenfold today as the pandemic has brought the US economy to its knees).


JPMORGAN CHASE CEO, Jamie Dimon, says he expects "a bad recession" and financial stress "similar to the global financial crisis" in the months ahead as the U.S. economy reels from the spread of the coronavirus outbreak and the lockdown measures being adopted to contain it (U.S. News & World Report, 04/06/20).


Leonel DeLeon, is the Managing Partner of Strong Tower Partners, a retain executive search, talent advisory and executive coaching firm specialized in identifying, attracting and coaching exceptional leaders to maximize organizational talent selection and talent management competencies and processes.


In conclusion, now is the time every employer and their people need to prepare for how their business will be conducted in order to thrive vs. become extinct right now and into the future as we all return to work in the new norm. The reality is organizations must build “scalable” business models and scalable hiring practices while leveraging this unprecedented time in global and U.S. history by embracing it as an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


Sources:

Learn More

Blog

Blog

In Times of Crisis You Can Shine and Together We Can Thrive!

Posted on March 27, 2020 at 4:15 PM

So much has rapidly changed in our daily lives—it’s a surreal feeling—like something out of a Stephen King book or a bad dream that I can’t awake from—all due to the worldwide COVID-19 pandemic making its way around the world in less than 80 days.

 

It’s happened so fast, that many are still in la la land about how serious this truly is. Is this our new norm into the future?

 

My experiences in life have taught me that with every tragic experience I go through there is a silver lining—you just have to be open and look for it. For example, with everyone quarantined we are giving mother earth a much-needed respite—less carbon—less air, land and water pollution, etc.

 

There has been a ton of information coming out every day, especially about working from home. I want to help in any way I can those in all types of life and career transitions. Here are a few links (I will continue to research more for you) I recently read and pulled for you that I believe are helpful to check out related to working from home and also some companies that are actually hiring and not firing.

• Good Morning America: Here's how to keep your kids busy while working at home with the coronavirus

• BBC: Coronavirus: How to work from home, the right way

• Forbes: 3 Ways the Coronavirus May Change the Workforce

• Clark: These Companies Are Hiring During the Coronavirus Pandemic

• Healthcare: https://www.linkedin.com/feed/news/now-hiring-health-care-5161146/

I will continue to be here to support your life and career transition needs, as an expert in emotional intelligence, a career and executive coach, and through researched and relevant information to help you keep your career transition momentum, work virtually, and navigate this viral storm.

 

As always, I am honored to help you transform your lives and transition your careers while you learn to effectively work from home now and possibly in the future. Thank you for reading my blogs and connecting with me. Please stay home and healthy!

 

The world is changing, and so must you if you want to survive and thrive. Now is not the time to retract and take baby steps. Now is the time to grow, expand, and think/do bigger than you’ve ever have before! Now is the time that we connect better with others and unite with one another. It’s time to choose your destiny and get outside your comfort zone.

 

 

Do you want to make your life better? Are you struggling to land your next job—especially now during this pandemic crisis and quarantine? Do you want to improve your professional life, your interactions with your family and other people, your life balance, or your life’s purpose? Are you ready to take an inside-out approach to improving yourself and your life? Then it is time to contact me and invest in your future. My EQi-360™ coaching methodology helps you reexamine and adjust your behaviors, your motives, and how you see the world in order to change how you feel and how you interact with others. Learn how to best focus your time, define your personal mission, ignite your awesome career and build productive relationships with others.

You can reach me at:

www.linkedin.com/in/janeloyaryan

[email protected]

 

 

 

 


Categories: Blogger/Author: Jane Ryan

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

3931 Comments

Reply bathing ape
7:11 AM on January 19, 2021 
Thanks a lot for giving everyone remarkably special opportunity to read critical reviews from this blog. It is often so pleasant and as well , jam-packed with a great time for me and my office acquaintances to search the blog at the least three times per week to read through the new things you have got. And of course, I am actually happy with all the beautiful suggestions you give. Selected 3 ideas on this page are completely the most suitable I've ever had.
bathing ape http://www.bapes.us.org
Reply supreme clothing
6:47 AM on January 19, 2021 
A lot of thanks for all of your effort on this web site. Gloria enjoys participating in research and it is easy to see why. All of us know all regarding the lively ways you give insightful tips through this website and therefore foster participation from some other people on this theme plus our child is truly starting to learn a whole lot. Enjoy the rest of the year. You are conducting a really great job.
supreme clothing http://www.supremesclothing.us.org
Reply off white hoodie
5:10 AM on January 19, 2021 
I enjoy you because of your whole work on this blog. My aunt takes pleasure in engaging in research and it is easy to see why. Most of us hear all relating to the powerful form you make functional thoughts on the web site and invigorate response from other individuals on that issue so our favorite girl is without a doubt discovering a whole lot. Have fun with the remaining portion of the year. You're the one doing a fabulous job.
off white hoodie http://www.off--white.us.com
Reply Quick Loans
4:55 AM on January 19, 2021 
money fast
Reply supreme clothing
4:49 AM on January 19, 2021 
My spouse and i were very satisfied Louis could carry out his analysis because of the ideas he made through the site. It is now and again perplexing just to find yourself giving out guidelines that many other people have been making money from. We really already know we've got the blog owner to give thanks to because of that. The most important explanations you made, the easy website menu, the relationships you make it easier to create - it is most excellent, and it is facilitating our son in addition to our family recognize that the matter is enjoyable, which is extraordinarily indispensable. Thank you for everything!
supreme clothing http://www.supremeclothings.us.com
Reply golden goose
4:30 AM on January 19, 2021 
I am also writing to let you be aware of of the helpful discovery my girl developed using your web site. She figured out too many things, which include what it's like to possess a marvelous coaching mindset to let many more easily fully grasp chosen complicated issues. You truly did more than people's desires. Thanks for imparting those valuable, healthy, edifying and also cool guidance on this topic to Kate.
golden goose http://www.goldengooseoutlets.us
Reply Lisahof
4:15 AM on January 19, 2021 
plaquenil for psoriatic arthritis
Reply lebron shoes
3:03 AM on January 19, 2021 
I simply needed to say thanks once again. I'm not certain the things I might have sorted out without those smart ideas provided by you on my topic. It was a fearsome condition for me, nevertheless considering this specialized mode you treated the issue took me to cry with delight. Extremely happy for this work and as well , hope that you recognize what a great job that you're providing instructing people today through the use of a web site. Probably you have never come across all of us.
lebron shoes http://www.lebron17s.us
Reply yeezy
3:03 AM on January 19, 2021 
I needed to post you one bit of note to help say thank you once again relating to the pleasing tricks you have discussed here. It's so wonderfully generous with you giving without restraint what a number of people could have sold as an electronic book to end up making some money for themselves, precisely considering that you could possibly have done it in the event you decided. Those tricks also acted as the great way to comprehend other people have the identical eagerness much like my personal own to find out much more in respect of this matter. I'm sure there are several more pleasurable occasions ahead for many who looked at your blog.
yeezy http://www.yeezyshoessupply.com
Reply lebron 18
2:50 AM on January 19, 2021 
I actually wanted to develop a small comment to thank you for all of the unique pointers you are giving out on this website. My rather long internet search has finally been honored with incredibly good concept to exchange with my two friends. I 'd state that that most of us visitors actually are very much endowed to live in a very good network with so many awesome individuals with beneficial tips. I feel truly privileged to have encountered the webpage and look forward to plenty of more pleasurable minutes reading here. Thanks a lot again for everything.
lebron 18 http://www.lebron18.net
Reply supreme hoodie
2:44 AM on January 19, 2021 
I and my friends were found to be looking through the excellent information located on your site then at once developed a terrible suspicion I never thanked the site owner for those secrets. My young boys were absolutely passionate to learn all of them and have in effect pretty much been using them. I appreciate you for indeed being well thoughtful and then for considering this sort of cool guides millions of individuals are really desperate to understand about. Our own honest regret for not expressing gratitude to you sooner.
supreme hoodie http://www.supremes-clothing.com
Reply Amyhof
1:02 AM on January 19, 2021 
can i buy cialis over the counter in canada
Reply curry 6
11:07 PM on January 18, 2021 
Thanks a lot for providing individuals with an extremely special opportunity to read critical reviews from here. It can be so sweet and as well , packed with a good time for me personally and my office acquaintances to search your website at minimum 3 times per week to read through the fresh issues you will have. And indeed, I'm so at all times fulfilled with the good thoughts you give. Some 3 tips on this page are undeniably the simplest I have had.
curry 6 http://www.curry6shoes.us
Reply jordan 1 mid
10:56 PM on January 18, 2021 
I truly wanted to type a brief comment in order to thank you for those unique ideas you are posting on this website. My incredibly long internet look up has at the end been honored with excellent facts and techniques to write about with my two friends. I 'd repeat that most of us website visitors actually are unquestionably lucky to exist in a superb website with so many outstanding people with useful tips and hints. I feel extremely privileged to have used your entire web page and look forward to some more awesome moments reading here. Thanks once more for a lot of things.
jordan 1 mid http://www.jordan1shoes.us
Reply jordan retro
10:52 PM on January 18, 2021 
I and my buddies were actually taking note of the excellent guides on your site while before long I had a terrible feeling I never thanked the site owner for those tips. The people are already as a consequence joyful to read them and have in effect clearly been loving those things. We appreciate you indeed being quite kind and for making a decision on variety of magnificent things most people are really needing to be aware of. Our own honest apologies for not expressing appreciation to you earlier.
jordan retro http://www.jordan-retro.us.com
Reply supreme clothing
10:44 PM on January 18, 2021 
Thank you for all of your work on this web page. Betty takes pleasure in getting into investigations and it's obvious why. We all hear all about the compelling means you make useful strategies by means of the blog and even foster response from other individuals on this concept and our own child is truly starting to learn so much. Take pleasure in the rest of the new year. You are always conducting a fantastic job.
supreme clothing http://www.supremesonline.com
Reply yeezys
10:30 PM on January 18, 2021 
I intended to create you that tiny word to finally say thanks the moment again for your personal great tricks you have documented in this article. This is really seriously open-handed with people like you to supply freely exactly what many of us could have distributed for an e book to end up making some dough for themselves, most notably now that you might have done it in case you decided. The pointers also acted to be a easy way to recognize that many people have similar dream really like my own to know a lot more pertaining to this matter. I'm sure there are numerous more enjoyable opportunities ahead for folks who scan through your blog post.
yeezys http://www.yeezy-shoes.us.org
Reply longchamp handbags
10:29 PM on January 18, 2021 
I precisely wanted to appreciate you yet again. I do not know the things that I could possibly have implemented in the absence of the tips and hints revealed by you directly on this area of interest. It was before a very hard scenario in my opinion, nevertheless discovering your well-written avenue you dealt with it forced me to weep with delight. I am happier for your advice as well as hope that you recognize what a great job you have been getting into teaching men and women all through your blog. I am certain you have never met all of us.
longchamp handbags http://www.longchampshandbags.us
Reply off white jordan 1
10:28 PM on January 18, 2021 
My husband and i have been so cheerful when John could conclude his basic research via the precious recommendations he acquired when using the web pages. It's not at all simplistic to simply always be giving freely secrets that other people might have been trying to sell. So we recognize we have the blog owner to appreciate for this. All the illustrations you've made, the straightforward blog menu, the relationships you will give support to foster - it's mostly spectacular, and it's really letting our son and the family understand that content is enjoyable, which is certainly extraordinarily important. Thank you for the whole thing!
off white jordan 1 http://www.off-whiteshoes.us.com
Reply yeezy boost 350
10:28 PM on January 18, 2021 
I really wanted to post a simple word so as to say thanks to you for all the lovely steps you are sharing on this site. My considerable internet look up has finally been honored with reliable facts and strategies to exchange with my best friends. I would declare that we site visitors are very much lucky to live in a wonderful network with so many perfect individuals with very helpful tactics. I feel quite happy to have come across the weblog and look forward to so many more thrilling times reading here. Thanks once again for a lot of things.
yeezy boost 350 http://www.yeezy350boost.us.com